Advanced Troubleshooting | Dell XPS 600 specs

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68 Advanced Troubleshooting

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Dell XPS 600 owner manual Advanced Troubleshooting

Contents

Dell XPS W . d e l l . c o m s u p p o r t . d e l l . c o m November HC098 Contents Optimizing Performance Resolving Software and Hardware Incompatibilities Using Microsoft Windows XP System RestoreRestoring the Computer to an Earlier Operating State Network Adapter and Sound Card Settings 101103 105 108 109110 112 142 Finding Information Dell Product Information Guide Setup Diagram Use the Service Tag to When you useService Code to direct Microsoft Windows License Label Order status, warranty, and repair information UpdatesHow to use Windows XP What Are You Looking For? Find It Here Ordered Varies based onOperating system you Finding Information Setting Up and Using Your Computer Opening the Drive Door Changing the Front-Panel Light Color Front-panel Badge Using a Media Card Reader Optional XD-Picture cardMS/MS Pro SecureDigital card SD MultiMediaCard MMC Primary video card Connecting MonitorsConnecting Two Monitors Connecting Two Monitors Without an Adapter Follow the procedures in Before You Begin onDVI white connector TV-OUT connector Adapter Connecting Two Monitors With the Use of an Adapter Connecting a TVChanging the Display Settings to Support Two Monitors About Serial ATA Drives About Your RAID ConfigurationRAID Level 0 Configuration Hard drive RAID Level 1 ConfigurationSegment Configuring Your Hard Drives for RAID Creating an Array using the Nvidia MediaShield ROM Utility Using Nvidia MediaShield Press Tab to navigate to the Free Disks field Setting Up and Using Your Computer Setting Up and Using Your Computer Mails Toolbar settings Window sizes Internet bookmarks Transferring Information to a New Computer Click Finished and restart the new computer Playing CDs and DVDsPlaying a CD or DVD Adjusting the Volume CD player includes the following basic buttons Copying CDs and DVDs Adjusting the PictureHow to Copy a CD or DVD Using Blank CDs and DVDs Media Type Read Write Rewritable Network Setup Wizard Helpful Tips Power Management Standby ModeHibernate Mode Overview Power Options Properties Hibernate Tab Place the power options iconAdvanced Tab Setting Up and Using Your Computer Optimizing Performance Hyper-ThreadingPCI Express Cards Nvidia SLI Dual Graphics Technology Troubleshooting Tips Battery ProblemsDrive Problems Solving Problems CD and DVD drive problems E C K T H E C a B L E C O N N E C T I O N S Problems writing to a CD/DVD-RW drive Mail, Modem, and Internet ProblemsHard drive problems Error Messages Ieee 1394 Device Problems Use these characters in filenames Keyboard Problems Lockups and Software Problems Computer does not start up Computer stops respondingProgram stops responding Program crashes repeatedly Solid blue screen appears Other software problemsProgram is designed for an earlier Windows operating system Memory Problems Mouse Problems Computer Start the computer Network ProblemsSimultaneously press CtrlEsc to display the Start menu Power Problems Printer Problems No sound from speakers Scanner ProblemsSound and Speaker Problems No sound from headphones N T H E S P E a K E R D I a G N O S T I C S If the screen is difficult to read Video and Monitor ProblemsIf the screen is blank If 3-D image quality is poor Graphics card is correctly attached to the card Diagnostic Lights Light Pattern Problem Description Suggested ResolutionIf the problem persists, contact Dell see Advanced Troubleshooting Module see Installing Memory on Modules without errorInstalling Memory on Module/memory connector placement Computer see Removing PCI and PCI Express Cards onRepeat this process for each card. If Last card removed from the computer for Dell Diagnostics When to Use the Dell Diagnostics Option Function Tab Function Identifying Drivers What Is a Driver?Drivers Reinstalling Drivers Using Windows XP Device Driver RollbackUsing the ResourceCD Windows XP Click the Start button and click Control Panel Using Microsoft Windows XP System Restore At the Welcome Dell System Owner screen, click Next Creating a Restore Point Undoing the Last System RestoreRestoring the Computer to an Earlier Operating State Click the Start button and click Help and Support Reinstalling Microsoft Windows XP Ensure that Turn off System Restore is uncheckedResolving Software and Hardware Incompatibilities Before You Begin Reinstalling Windows XP Dell Operating System CD Dell ResourceCD When the Welcome to Microsoft screen appears, click Next Advanced Troubleshooting Advanced Troubleshooting Removing and Installing Parts Before You BeginRecommended Tools Turning Off Your Computer Before Working Inside Your Computer Front and Back View of the Computer Front View Front View Doors Open PCI Express cards two x16 slots and one x1 slot Back ViewCover latch release Removing and Installing Parts Occasionally, such as joysticks or cameras Channel Opening the Computer Cover Processor fan Power supply fans System board Power supply Removing and Installing PartsInside View of Your Computer Floppy drive CD/DVD drive System Board Components Memory Addressing Memory Configurations Installing Memory Securing clips Connector Notch Memory module Cutouts Crossbar Cards Removing Memory One PCI Express x1 card slot PCI card PCI ExpressCard PCI Express Card slot Graphics card bridge Power connectors Securing tab PCI Express x16 card slot Removing and Installing Parts Securing tab PCI Express x16 card slot Not fully seated card Fully seated card Slot Alignment guide Removing PCI and PCI Express Cards PCI Express x16 card Installing PCI and PCI Express Cards Retention arm Alignment bar Alignment guide Filler bracket W . d e l l . c o m s u p p o r t . d e l l . c o m Not fully seated card Network Adapter and Sound Card Settings Connect any cables that should be attached to the card General Installation Guidelines DrivesFloppy drive CD/DVD drive Media card reader optional Hard drives Connecting Drive Cables Drive Interface ConnectorsPower Cable Connector Power cable Removing and Installing Parts Hard Drive Removing a Hard Drive Installing a Hard Drive Drive Bracket rails Screws Hard-drive cable Tabs Power cableSystem board connector Removing and Installing Parts Removing and Installing Parts 101 Floppy DriveRemoving a Floppy Drive Data cable power cable Tabs Floppy drive Installing a Floppy Drive 103 104 Tabs Floppy drive 105 Media Card ReaderRemoving a Media Card Reader Installing a Media Card Reader 107 Adapter rails Screws CD/DVD Drive 108 109 Power cable Tabs Data cable CD/DVD driveRemoving a CD/DVD Drive Installing a CD/DVD Drive 111 Processor Airflow Shroud Removing the Processor Airflow Shroud112 Anchor tabs Shroud release levers Installing the Processor Airflow Shroud ProcessorRemoving the Processor 113 114 Remove the heat sink 115 Heat sink Retention tab Retention base Push down and out on the socket release lever116 Installing the Processor Open the processor cover117 Processor cover Socket Release lever Processor cover Socket Release lever Socket pin-1 indicator Align the pin-1 corner of the processor and socket 119 Front Panel Removing the Front PanelReplacing the Front Panel 120 Drive Door Removing the Drive DoorOpen the drive door 121 Replacing the Drive Door Lift the bottom bracket hinge away from the computer122 Top bracket hinge Bottom bracket hinge Door Lower part 123Hinge tab Door hinges Door bracket Battery Replacing the Battery Closing the Computer Cover 125 Removing and Installing Parts Specifications 127 128 129 Controls and Lights Power 130Located in the Product Information At 50/60 Hz 180 to 265 V at 50/60 Hz 100 V at 50/60 Hz for 131 System SetupEntering System Setup System Setup Options Or single, and type of memory installedDisplays current date and time settings 132 133 134 135 Changing Boot Sequence for the Current Boot Boot SequenceOption Settings Clearing Forgotten Passwords 137 Clearing Cmos Settings Cleaning Your Computer Computer, Keyboard, and MonitorMouse Floppy Drive Definition of Dell-Installed Software and Peripherals Dell Technical Support Policy U.S. OnlyCDs and DVDs 140 FCC Notices U.S. Only Definition of Third-Party Software and PeripheralsClass a 141 FCC Identification Information Contacting DellClass B 143 144 145 146 147 148 149 150 Ireland SalesSales dial within U.K. only Fax/Sales Fax 151 152 153 154 Countries Sales Penang, Malaysia Appendix Switchboard Sales155 156 Trinidad/Tobago General Support Turks and Caicos Islands PowerConnect, and PowerVault Transaction Sales157 158 159 Appendix 161 Index 162 163 SLI 164 165 166