Dell XPS 600 owner manual When to Use the Dell Diagnostics

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Dell Diagnostics

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide.

When to Use the Dell Diagnostics

If you experience a problem with your computer, perform the checks in "Solving Problems" on page 39 and run the Dell Diagnostics before you contact Dell for technical assistance.

NOTICE: The Dell Diagnostics works only on Dell™ computers.

Start the Dell Diagnostics from either your hard drive (see "Dell Diagnostics" on page 58) or from the Dell ResourceCD.

Starting the Dell Diagnostics From Your Hard Drive

1Turn on (or restart) your computer.

2When the DELL™ logo appears, press <F12> immediately.

NOTE: If you see a message stating that no diagnostics utility partition has been found, run the Dell Diagnostics from your ResourceCD (see "Starting the Dell Diagnostics From the ResourceCD" on

page 58).

If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft® Windows® desktop. Then shut down your computer (see "Turning Off Your Computer" on page 69) and try again.

3When the boot device list appears, highlight Boot to Utility Partition and press <Enter>.

4When the Dell Diagnostics Main Menu appears, select the test you want to run (see "Dell Diagnostics Main Menu" on page 59).

Starting the Dell Diagnostics From the ResourceCD

1Insert the ResourceCD.

2Shut down and restart the computer (see "Turning Off Your Computer" on page 69). When the DELL logo appears, press <F12> immediately.

If you wait too long and the Windows logo appears, continue to wait until you see the Windows desktop. Then shut down your computer (see "Turning Off Your Computer" on page 69) and try again.

NOTE: The next steps change the boot sequence for one time only. On the next start-up, the computer boots according to the devices specified in system setup.

3When the boot device list appears, highlight IDE CD-ROM Device and press <Enter>.

4Select the IDE CD-ROM Device option from the CD boot menu.

5Select the Boot from CD-ROMoption from the menu that appears.

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Advanced Troubleshooting