Denon AVR-1910 manual 65

GAudioH

Symptom

Cause

Countermeasure

Page

No sound is

• You are playing a monaural source

• The mode is set to something

42

produced from

(TV, etc.) in the “STANDARD”

other than “STANDARD” (Dolby/

center speaker.

(Dolby/DTS Surround) mode.

DTS Surround).

No sound

• The

surround mode is set to

• Set

to

a

surround

playback

42, 43

is produced

“STEREO”, “DIRECT” or “PURE

mode.

from surround

DIRECT”.

speakers.

No sound is

• The

surround

back

speaker’s

• Check the setting and change it

25

produced from

power amplifier is assigned to a

as necessary.

surround back

different channel.

speaker.

• “S.Back” setting

is

set

to

• Set

to

something other than

26

“None”.

“None”.

• The

“Parameter”

– “Surround

• Please

set “Parameter”

–

45

Parameter” – “SB CH Out”

“Surround

Parameter”

–

“SB

settings are “OFF”.

CH Out” to settings other than

“OFF”.

• Surround mode not set to a mode

• Select

a

surround

playback

42

for 6.1- or 7.1-channel playback.

mode.

No sound is

• Subwoofer’s power not turned

• Turn on the subwoofer’s power.

–

produced from

on.

subwoofer.

• The

“Subwoofer”

setting

at

• Set to “Yes”.

25

“Speaker Config.” is set to “No”.

• The

subwoofer

is

not

properly

• Check the connections.

11

connected.

• The

subwoofer’s

volume

is

• Adjust the subwoofer’s volume

50

turned off.

to an appropriate level.

DTS sound is not

• Blu-ray Disc player / DVD player’s

• Set the Blu-ray Disc player / DVD

–

output.

audio output setting is not set to

player. For details, refer to the

bitstream.

Blu-ray Disc player / DVD player’s

operating instructions.

• Blu-ray Disc player / DVD player is

• Use a DTS-compatible player.

–

not compatible with DTS sound

playback.

• The AVR-1910’s “Decode Mode”

• Set

to

the

“Auto” or “DTS”

35

setting is set to “PCM”.

mode.

HDMI audio

• The “Manual Setup” – “HDMI

• Set to “AMP”.

28

signals are not

Setup” – “HDMI Audio Out”

output from

setting is set to “TV”.

speakers.

No sound is

• The “Manual Setup” – “HDMI

• Set to “TV”.

28

output from

Setup” – “HDMI Audio Out”

the monitor

setting is set to “AMP”.

connected

with HDMI

connections.

ENGLISH

Symptom

Cause

Countermeasure

Page

Getting

Dolby TrueHD,

• HDMI is not connected.

• Connect the HDMI.

13

DTS-HD, Dolby

• Blu-ray Disc player’s audio output

• Set

the Blu-ray Disc player. For

–

Started

Digital Plus audio

setting is not set to bitstream.

details, refer to the Blu-ray Disc

is not output.

player’s operating instructions.

• Blu-ray

Disc

player

is

not

• Use a DTS-compatible player.

–

Connections

GVideoH

compatible

with

DTS

sound

playback.

Symptom

Cause

Countermeasure

Page

Settings

appears.

AVR-1910 and monitor are faulty.

• Check the connections.

13 ~ 16

No picture

• The

connections

between

the

• The

monitor’s

input

setting is

• Set properly.

–

Playback

wrong.

• PURE DIRECT mode is set.

• Cancel the PURE DIRECT mode.

44

• The

player

is

connected using

• High definition (1080i/720p) and

–

the component input connectors,

progressive

(480p/576p)

video

-Multi

the

monitor

is

connected

signals are not down-converted.

using the video (yellow)

output

Set

the

player

to

interlace

Zone

connectors.

(480i/576i) signals.

Picture cannot be

• Input

source

does

not

match

• The

video

conversion

function

15

Remote

recorded.

recorder’s

video

connection

does not work for the REC

connector (video).

OUT

connectors. Match

the

DVDs cannot be

input

source

and

recorder

–

Control

• This is not a malfunction. Most

connections.

copied on a DVR.

–

movie

software

includes

copy

Information

prevention signals and cannot be

copied.

The menu screen

• When

viewing

HDMI

or

9

and status

component video signals via the

indicators are not

AVR-1910, the on-screen display

Troubleshooting

displayed.

appears when the MENU button

on the main unit or the MENU

button on the main remote

control unit.

• “OFF”

is

displayed for

the

• Set “Manual Setup” – “Option

30

status.

Setup” –

“On-Screen

Display”

Specifications

– “Text” to “ON”.

• The

main

volume

display

is

• Set “Manual Setup” – “Option

30

“OFF”.

Setup” – “On-Screen Display”

– “Master Volume” to “Top” or

• The display during tuner operation

“Bottom”.

is “OFF”.

• Set

when

“Manual

Setup”

31

– “On-Screen Display” – “Tuner

• The display during iPod operation

Information” is not “OFF”.

is “OFF”.

• Set

when

“Manual

Setup”

31

– “On-Screen Display” – “ iPod

Information” is not “OFF”.

62