Denon AVR-989 Troubleshooting

Troubleshooting

Getting

Started

If a problem should arise, first check the following:

Symptom

Cause

Countermeasure

Page

1. Are the connections correct?

“DOLBY

• Blu-ray Disc player / DVD player’s

• Check the Blu-ray Disc player /

–

Connections

there may be a malfunction.

2. Is the set being operated as described in the owner’s manual?

DIGITAL”

digital audio output setting is not

DVD

player’s

audio

output

3. Are the other components operating properly?

indicator does not

proper.

setting. For details, read the Blu-

If this unit does not operate properly, check the items listed in the table below. Should the problem persist,

appear on display.

ray Disc player / DVD player’s

In this case, disconnect the power immediately and contact your store of purchase.

operating instructions.

Setup

Power switches

• The protection circuit will

• Please switch off power at once,

GGeneralH

off suddenly while

activated depending upon

the

and re-apply

the power

after

you are using

temperature rise in the internal

the body temperature has fallen

Playback

operate properly.

causing the set to malfunction.

will flash in red

place having good ventilation.

Symptom

Cause

Countermeasure

Page

the AVR-989, the

parts of the unit.

sufficiently.

Set does not

• External noise or interference is

• Reset the microprocessor.

power indicator

• Please

re-install

AVR-989

in a

–

at intervals of

Power does not

• Connection of the power cord is

• Check

that

the power

plugs

Remote

off directly after it

AVR-989’s AC inlet and the wall

seconds.

turn on, or turns

faulty.

are securely inserted into the

approximately 2

was turned on.

power outlet.

Control

Power switches

• Use speakers having impedance

• Please use speakers which have

No sound is

• Connection

with

the

input

• Check the connections.

off suddenly

less than that specified.

the specified impedance.

produced from

devices or connection of the

while you are

• If speaker cable core wires touch

• Unplug

the

power cord,

then

speakers.

speaker cables is faulty.

using the AVR-

each other or the core wires

after twisting the core wires

Multi

• Device you want to play and set

• Select

appropriate

input

989, the power

become disconnected from their

together tightly again, or effecting

input source do not match.

source.

indicator will flash

terminals, the protection circuit

termination

treatments

etc,

• Master volume is

turned too

• Adjust the master volume to an

red at intervals of

will be activated in the event of

please reconnect once again.

zone

low.

appropriate level.

approximately 0.5

core wires coming into contact

Information

• Mute mode is set.

• Cancel the mute mode.

seconds.

with the AVR-989 rear panel.

• Headphones are connected.

• Disconnect the headphones.

Even applying

• The AVR-989 amplifier circuit has

• Switch off the power and please

–

• No

digital

signals

are

being

• Select an input source for which

power, the power

failed.

contact

the

DENON

service

input.

the digital input setting has been

display flashes

adviser.

made.

red at intervals of

Troubleshooting

• The

connectors to

which the

• Set the input mode.

approximately 0.5

digital inputs are assigned and

seconds.

the settable input modes do not

match.

Display is off.

• The “Dimmer” setting is set to

• Set to

something other

than

“OFF”.

Specifications

• The PURE DIRECT mode is set.

• Set a surround mode other than

the PURE DIRECT mode.