Specifications Troubleshooting Information zone-Multi Control Remote Playback Setup Connections Started Getting

GRemote Control UnitH

Symptom

 

Cause

 

 

 

Countermeasure

 

Page

Set does not work

• Batteries are worn.

 

 

• Replace with new batteries.

 

3

properly when

• You are operating outside of the

• Operate within

the

specified

3

remote control

specified range.

 

 

range.

 

 

 

 

 

 

unit operated.

• Obstacle between main unit and

• Remove the obstacle.

 

 

3

 

remote control unit.

 

 

 

 

 

 

 

 

 

 

• The batteries are not inserted in

• Insert

the

batteries

in

the

3

 

the proper direction, as indicated

proper

direction,

following

the

 

 

by the polarity marks in the

polarity marks in the battery

 

 

battery compartment.

 

compartment.

 

 

 

 

 

• The set’s remote control sensor

• Move the set to a place in which

3

 

is exposed to strong light (direct

the remote control sensor will

 

 

sunlight, inverter type fluorescent

not be exposed to strong light.

 

 

bulb light, etc.).

 

 

 

 

 

 

 

 

 

 

 

 

• The remote ID of the main unit

• Set the same remote IDs for the

34

 

and remote control unit do not

main unit and remote control

 

 

match.

 

 

 

unit.

 

 

 

 

 

 

 

 

• Settings do not match the remote

• Match the settings to the remote

61

 

control unit’s SOURCE CONTROL

control unit’s SOURCE CONTROL

 

 

switch.

 

 

 

switch.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

GAudioH

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Symptom

 

Cause

 

 

 

Countermeasure

 

Page

No sound is

• You

are playing

a

monaural

• The mode is set to something

41

produced from

source (TV, AM radio broadcast,

other than “STANDARD” (Dolby/

 

center speaker.

etc.) in the “STANDARD” (Dolby/

DTS Surround).

 

 

 

 

 

DTS Surround) mode.

 

 

 

 

 

 

 

 

 

No sound

• The

surround

mode

is set to

• Set

to

a

surround

playback

41, 42

is produced

“STEREO”, “DIRECT” or “PURE

mode.

 

 

 

 

 

 

from surround

DIRECT”.

 

 

 

 

 

 

 

 

 

 

 

speakers.

 

 

 

 

 

 

 

 

 

 

 

 

 

No sound is

• The

surround

back

speaker’s

• Check the setting and change it

32

produced from

power amplifier is assigned to a

as necessary.

 

 

 

 

surround back

different channel.

 

 

 

 

 

 

 

 

 

 

speaker.

• Surround back speaker setting is

• Set

to

something other

than

27

 

set to “None”.

 

 

 

“None”.

 

 

 

 

 

 

• The

“Parameter”

–

“Surround

• Please

set “Parameter” –

44, 45

 

Parameter” – “SB CH Out”

“Surround

Parameter” –

“SB

 

 

settings are “OFF”.

 

CH Out” to settings other than

 

 

 

 

 

 

 

“OFF”.

 

 

 

 

 

40 ~ 42

 

• Surround mode not set to a mode

• Select

a

surround

playback

 

 

for 6.1- or 7.1-channel playback.

mode.

 

 

 

 

 

 

Symptom

 

 

Cause

 

 

 

Countermeasure

Page

No sound is

• Subwoofer’s power not turned

• Turn on the subwoofer’s power.

–

produced from

on.

 

 

 

 

 

 

 

 

subwoofer.

• The

“Subwoofer”

setting

at

• Set to “Yes”.

27

 

“Speaker

Configuration” is

set

 

 

 

to “No”.

 

 

 

 

 

 

 

 

• The

subwoofer

is

not

properly

• Check the connections.

10

 

connected.

 

 

 

 

 

 

 

• The

subwoofer’s

volume

is

• Adjust the subwoofer’s volume

59

 

turned off.

 

 

 

 

to an appropriate level.

 

No test tones are

• Surround

mode

not

set

to

• Set to the “STANDARD” (Dolby/

41

produced when

“STANDARD”

 

(Dolby/DTS

DTS Surround) mode.

 

remote control

Surround).

 

 

 

 

 

 

unit’s TEST

 

 

 

 

 

 

 

 

 

button is pressed.

 

 

 

 

 

 

 

 

 

DTS sound is not

• Blu-ray Disc player / DVD player’s

• Set the Blu-ray Disc player / DVD

–

output.

audio output setting is not set to

player. For details, refer to the

 

 

bitstream.

 

 

 

 

Blu-ray Disc player / DVD player’s

 

 

 

 

 

 

 

 

 

operating instructions.

 

 

• Blu-ray Disc player / DVD player

• Use a DTS-compatible player.

–

 

is not compatible with DTS

 

 

 

sound playback.

 

 

 

 

 

 

 

• The AVR-989’s “Decode Mode”

• Set to the “Auto” or “DTS”

38

 

setting is set to “PCM”.

 

 

mode.

 

HDMI audio

• The “Manual Setup” – “HDMI

• Set to “AMP”.

30

signals are not

Setup” – “HDMI Audio Out”

 

 

output from

setting is set to “TV”.

 

 

 

 

speakers.

 

 

 

 

 

 

 

 

 

No sound is

• The “Manual Setup” – “HDMI

• Set to “TV”.

30

output from

Setup” – “HDMI Audio Out”

 

 

the monitor

setting is set to “AMP”.

 

 

 

 

connected

 

 

 

 

 

 

 

 

 

with HDMI

 

 

 

 

 

 

 

 

 

connections.

 

 

 

 

 

 

 

 

 

Dolby TrueHD,

• HDMI is not connected.

 

 

• Connect the HDMI.

11, 12

DTS-HD, Dolby

• Blu-ray Disc player’s audio output

• Set the Blu-ray Disc player. For

–

Digital Plus audio

setting is not set to bitstream.

details, refer to the Blu-ray Disc

 

is not output.

 

 

 

 

 

 

 

player’s operating instructions.

 

 

• Blu-ray

Disc

player

is

not

• Use a DTS-compatible player.

–

 

compatible with

DTS

sound

 

 

 

playback.

 

 

 

 

 

 

 

77