SYMPTOMS

 

SOLUTIONS

 

 

 

Aspect Ratio setting is re-set after

-

When the Format is set to a high-definition setting (720p/1080i) and the

the channel is changed.

 

incoming program is in high-definition, the Aspect Ratio setting can only

 

 

be adjusted temporarily.

 

 

 

The remote control is not responding.

-

Make sure the batteries are fresh and installed properly.

 

-

Point the remote control unit at the remote control sensor.

 

- Check if the correct function (TV or SAT) on the remote control is

 

 

selected.

 

-

Make sure the correct Remote Control type and code are set for both the

 

 

remote and receiver. (see section 8-24)

 

 

 

The timer does not work.

-

Make sure the clock is set properly. (see section 8-9)

 

 

 

You forget your password.

-

If you subscribe to satellite service, contact your service provider to

 

 

arrange for the password to be re-set

 

-

If you do not subscribe to satellite service and the DIRECTV HD Receiver

 

 

is in the ANT/CABLE mode, enter the master password “7777”.

 

 

 

If a white bar is shown at the top

-

Use the Component Output.

position on the display device

-

Adjust the scan range of your display device.

 

 

 

Weak Sound

-

If connected to a TV using the “OUT TO TV” jack, set RF mode of “Dolby

 

 

Digital” menu. (MENU Audio Dolby Digital)

 

 

 

Conflicting digital channel numbers.

-

Press the SIGNAL button on the remote control, the physical channel

 

 

number will be shown.

 

- Press the INFO button on the remote control, the logical channel number

 

 

will be shown in the channel banner.

 

 

 

Cannot tune to a station

-

If you receive more than one station with the same channel number

 

 

(such as channel 8 from satellite and channel 8 from over-the-air) enter-

 

 

ing “8” the first time will tune to satellite channel 8, entering “8” a sec-

 

 

ond time will tune to analog channel 8, and so on.

 

 

 

Channel content does not match

-

Please confirm that the Dish mode is set to the correct type using Auto

that shown displayed in the GUIDE

 

Detection for Dish type (see section 8-7) or confirm your dish connec-

or INFO banner.

 

tions (see section 3-4).

 

 

 

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DirecTV HUGHES/ HTL-HD manual Channel is changed, Be adjusted temporarily, Selected, Remote and receiver. see section