•
Wait until files have been printed before sending additional files to the printer.
Help
For more information about printer troubleshooting, click Start, then click Help and Support. Type printer troubleshooter in the Search Help box, then press ENTER.
Optical discs
Optical discs include CDs, DVDs, and Blu-ray discs.
The computer does not recognize a disc or the disc drive
• Make sure that the disc label is facing up, and make sure that the disc is clean and free from large scratches. For information on cleaning the disc, see “Cleaning optical discs” on page 56.
• Update the device driver. For instructions, see “Checking for device problems” on page 89.
• Your computer may be experiencing some temporary memory problems. Restart your computer.
An audio disc does not produce sound
• Make sure that the Windows volume controls are turned up (and mute is turned off) and that any attached speakers are turned on and connected correctly.
• Make sure that the disc is label side up, and make sure that the disc is clean and free from large scratches. For information on cleaning the disc, see “Cleaning optical discs” on page 56.
A movie disc will not play
• Make sure that the disc is label side up, and make sure that the disc is clean and free from large scratches. For information on cleaning the disc, see “Cleaning optical discs” on page 56.
Contact your printer manufacturer’s technical support.
Reinstall the printer driver. See your printer’s user guide for instructions.
•
•
• If you print large files or many files at one time, you may want to add additional memory to the printer. See the printer documentation for instructions on adding additional memory.
www.emachines.com

81