Chapter 6: Troubleshooting

You see a “Not enough memory” error message

•Close all programs, then restart your computer.

•If you continue to receive this error message, consider adding more memory to your computer.

Audio

You are not getting sound from the speakers

•Make sure that the volume controls are turned up and not muted. For more information, see “Adjusting the volume” on page 28.

•If you are using external speakers:

•Make sure that the speakers are turned on, and check the speaker connections. See your speakers’ user guide for more troubleshooting tips.

•Make sure that your computer’s universal audio jacks are configured correctly. For more information, see “Configuring the audio jacks” on page 30.

•If you are trying to play an audio disc, see “Optical discs” on page 81.

Help

For more information about sound troubleshooting, click Start, then click Help and Support. Type sound troubleshooter in the Search Help box, then press ENTER.

Passwords

Your computer does not accept your password

•Windows passwords are case-sensitive. Make sure that CAPS LOCK is turned off, then retype the password.

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