A

OBTAINING SUPPORT FOR YOUR

 

 

ENTERASYS NETWORKS PRODUCT

Getting Help

For additional support related to this device or document, contact

 

Enterasys Networks using one of the following methods.

 

 

 

 

World Wide Web:

www.enterasys.com/support

 

 

 

 

Phone:

(603) 332-9400

 

 

1-800-872-8440 (toll-free in the U.S. and Canada)

 

 

For the Enterasys Networks Support toll-free number in

 

 

your country:

 

 

www.enterasys.com/support/gtac-all.html

 

 

 

 

Email:

support@enterasys.com

 

 

To expedite your message, please type [wireless] in

 

 

the subject line.

To send comments or suggestions concerning this document to the Technical Publications Department: techpubs@enterasys.com

To expedite your message, please include the document Part Number in the email message.

Before calling Enterasys Networks, please have the following information ready:

Your Enterasys Networks service contract number

A description of the failure

A description of any action(s) already taken to resolve the problem

The serial and revision numbers of all involved Enterasys Networks products in the network

A description of your network environment (for example, layout and cable type.)

Network load and frame size at the time of trouble (if known)

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Enterasys Networks RBTSA-AB, RBTSA-AA manual Getting Help, Enterasys Networks using one of the following methods