Resolving Problems 6-5

 

 

If none of these suggestions help, try the solutions on the following page.

Print quality problems

 

 

 

 

Problem

Solution

 

 

Your print has banding

• Run a nozzle check and cleaning cycle. See page 5-4for instructions.

(light or dark lines), or

• Align the print head, as described on page 5-7.

straight lines appear

 

 

jagged or misaligned.

• To eliminate banding, choose 1440 dpi as your resolution.

 

• If you’re using cut sheet media, make sure the printable side is face up.

 

• Check the Ink Out lights to see if you are low on ink. Replace ink cartridges if

 

necessary, as described on page 5-10.

 

• Use the EPSON printer driver and make sure the Media Type setting is correct for

 

the media you’re printing on.

 

• Deselect the High Speed setting (for bi-directional printing) in your printer driver’s

 

Advanced dialog box.

 

• Use the Paper Configuration menu to make any needed adjustments. See

 

page 2-28to access the settings from the control panel; if your printer uses

 

UltraChrome ink, you can access the settings from the EPSON driver software (see

 

page 3-10for Macintosh or page 4-10for Windows).

 

•

Try changing the Paper Feed Adjustment to tune out banding.

 

•

Decrease the Paper Suction level if you’re printing on thin paper that’s getting

 

 

saturated with ink.

 

•

If printing occurs faster than your computer can send data, the printer may pause

 

 

during a print job. This lets the ink dry, causing a discolored band when the job

 

 

resumes. Increase the Drying Time to ensure that ink blends more smoothly.

 

•

Decrease the ink saturation level using the Color Density setting (UltraChrome

 

 

printers only; see page 2-28).

 

•

If your paper is of unusual thickness, reset the platen gap (page 2-25)and profile

 

 

your paper’s thickness (page 2-29); if you have an UltraChrome printer and you

 

 

know the paper’s thickness, you can enter it directly (see page 2-28).

 

 

Colors are incorrect or

• Make sure the Media Type setting in the printer software is correct for the media

missing.

you’re printing on.

• If you’re using cut sheet media, make sure the printable side is face up.

• Run a nozzle check and cleaning cycle (see page 5-4).

• Check the Ink Out lights to see if you are low on ink. Replace ink cartridges if necessary, as described on page 5-10.

• Make sure color settings in your application or printer software are correct.