Error Handling
The following table will help you to identify and solve problems which may occur when using the printer. If the problem is not listed, or if it is not corrected by any of the methods suggested, contact your supplier for help.
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Printer fails to print | Wait is displayed |
| Press ON LINE key to enable printing. | |||||
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| Interface cables are not | Push cables firmly into sockets at both ends. | ||||||
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Fanfold paper is not | Paper holes are torn | Remove torn paper and replace with next good | ||||||
advancing |
| sheet. Check the tension of the paper between left | ||||||
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| and right sprocket wheels. If too tight, loosen, by | ||||||
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| moving right sprocket wheels slightly to left (see | ||||||
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| Paper is not correctly aligned | Reload paper, ensuring that corresponding holes at | ||||||
| on sprocket wheels | each side of paper are correctly aligned on sprocket | ||||||
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| The drive selection lever is | Position lever in the fanfold position. | ||||||
| selected in cut sheet position. |
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Print fading | Ribbon not feeding |
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Check that ribbon is correctly loaded (see “ |
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| knob to ensure that the ribbon is not jammed. | ||||||
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| Ribbon worn or damaged | Replace ribbon. | ||||||
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| Print head too far from paper | Pull paper thickness lever towards the back of the | ||||||
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| printer to move print head closer to paper. | ||||||
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