When you insert single-sheet paper, the platen does not rotate andpaper does not feed.

The paper may be too far to the right. Align the left edge guide with the arrow on the paper guide.

Check that the paper-release lever is in the single-sheet position.

When you insert single-sheet paper, the platen rotates but paperdoes not feed.

Reinsert the paper more firmly.

When you send data or press the LOAD/EJECT button, the platen rotates, but the push tractor does not feed the paper.

The paper-release lever is in the wrong position. Move the paper-release lever to the push-tractor position.

The paper has come off the push tractor. Remount the paper on the push tractor.

When a print command is sent from the computer, the platenrotates but the cut-sheet feeder does not feed the paper.

The cut-sheet feeder may be incorrectly installed. Remove the cut-sheet feeder and install it as described in Chapter 4.

Check that the paper-release lever is in the single-sheet position. See page 2-2.

The paper-set levers may be pulled forward. Push back on the paper-set levers.

Paper may be jammed near the print head.

6-8Troubleshooting