Solving Easy Management Problems

You don’t see your projector in the EMP Monitor window.

■Make sure that you’ve connected the projector to the network and configured it correctly; see page 75. Also, make sure you’ve registered the projector with EMP Monitor. See page 77.

■Make sure that Standby Mode in the Extended menu is set to

Network On.

■If the computer you are using is running Windows XP, 2000, or NT 4.x, you must be logged in as the Administrator.

■Try restarting your computer.

Solving Problems with the Remote Control

The projector doesn’t respond to remote control commands.

■If you’re using the remote control for the first time, make sure the batteries are installed, as shown on page 43.

■The remote control’s batteries may not be installed correctly or may be low on power. To change the battery, see page 43.

■Make sure you are within 33 feet (10 meters) of the projector, and within range of the projector’s front or back sensor (approximately 30° to the left or right and 15° above or below).

■Dim the room lights and turn off any fluorescent lights. Make sure the projector is not in direct sunlight. Strong lighting, especially fluorescent lights, may affect the projector’s infrared receivers. Also, turn off any nearby equipment that emits infrared energy, such as a radiant room heater.

■Make sure the projector’s remote receivers aren’t turned off; see page 57.
108Solving Problems