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Epson 821 manual Troubleshooting, Using the Help, Problems Solving

Models: 821

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Troubleshooting

This chapter describes how to identify problems and what to do if a problem is found.

Using the Help	69
Problems Solving	71
•Abnormal	71
• Reading the Indicators	71
•Power indicator lights red	71
•Warning	72
•Lamp or Temp indicator flashes orange	72
•Normal	73
•Power indicator lights green or orange/
flashes green or orange	73
• When the Indicators Provide No Help	74

•Problems relating to images	75
•Problems when projection starts	81
•Other problems	82

Page 69

Image 69

Epson 821 manual Troubleshooting, Using the Help, Problems Solving

Contents

User’s Guide Notations Used in This User’s Guide Colour mode function Features of the Projectorsp.43, p.51, p.53 • sRGBgEasy to Operate Features of the ProjectorXXXXXXX XXXX XXXBefore Using the Projector ContentsBasic Operations Advanced OperationsAppendices TroubleshootingBefore Using the Remote Control Before Using the ProjectorInstallation Connecting to a ComputerFront/Top Part Names and Functions•Air exhaust vent •Foot adjust lever sp.38 •Front adjustable foot sp.38•Power button sp.32, p.34 Control Panel•Menu button sp.66 •Source Search button sp.33•Speaker •Power inlet sp.31 Rear•Rear adjustable foot •Video port sp.23 •Remote control light-receiving area sp.13•Foot adjust lever sp.38 Base•Front adjustable foot sp.38 •Suspension bracket fixing•Remote control light-emittingarea sp.13 Remote Control•Power button sp.32, p.34 •Num button sp.27 •Color Mode button sp.43Inserting the Batteries Before Using the Remote ControlReplace the battery cover 1 Remove the battery coverPROCEDURE Using the Remote ControlRemote control light-receivingarea Before Using the Remote ControlRemote control Remote Operating RangeSetting Up the Projector InstallationInstallation Screen Size and Projection DistanceEMP-821 EMP-81/61EMP-81/61 :Approx.× Eligible Computers Connecting to a ComputerConnecting to a Computer Projecting Images from the ComputerUSB cable accessory USB cable accessoryComputer Mouse used·While a configuration menu is being displayed Connecting to a Computer Connecting to an External MonitorMonitor port Cable provided with monitor To Monitor Out port blackProjecting Composite Videog Images Connecting to a Video SourceProjecting Component Video Images Projecting S-VideoImagesaccessory Projecting RGB Video ImagesTo RGB output port Computer cablePlaying Sound from Video Equipment Preventing theft Password Protect When Password Protect is enabledWhen Power ON Protect is enabled ON When User’s Logo Protect is enabled ON Setting Password Protect2 Turn Power ON Protect on 3 Select Timer and then press the Enter buttonThe message Change the password? will be To set a password, select Password and then press8 Enter a 4-digitpassword 9 Re-enterthe password that you entered in stepAdjusting the Image Quality Adjusting the Screen ImageAdjusting the Volume Basic OperationsTurning the Projector On Connecting the Power CableConnect the other end of the power cable to an and all components connected to the projectorPress the Power button on either the projectors Turning the Power On and Projecting Imagespower for the projector and is lit orangePort Remote controlDisplay at top-rightof screen button selected2 Press the Power button Turning the Projector Off3 Press the Power button once more connected to the projectorpower cable from the electrical outlet 5 Attach the lens coverTurning the Projector Off Adjusting the Image Size Zoom Function Adjusting the Screen ImageFocusing the Screen Image Adjust by turning the zoom ringAdjusting the Screen Image Seen from the sideSeen from above PROCEDURE Foot adjust lever FrontRear adjustable foot Extend Retract PROCEDURE Manually Correcting Keystone DistortionAdjusting the Image Quality Adjusting Computer Images and RGB Video ImagesAutomatic Setup button on the remote control or press the Adjusting the Trackingto exit the configuration menu Tilt thebutton on the remote control or press the Adjusting the Syncto exit the configuration menu Tilt theSelecting the Projection Quality Colour Mode SelectionWhen other images are being input: Dynamic Adjusting the Image QualityPROCEDURE Adjusting the Volume46 Using the Configuration Menu Functions Advanced OperationsFunctions for Enhancing Projection Functions for Enhancing Projection A/V MutePress the A/V Mute button Press the Freeze button FreezeWhen the E-Zoomwith the cross at its centre. When the 1 Press the E-Zoom buttonPointer function 2 Tilt the button to move the pointer icon1 Press the Pointer button Using the Configuration Menu Functions Main menuSub-menuImage Computer/RGB video List of FunctionsUsing the Configuration Menu Functions Image MenuUsing the Configuration Menu Functions ColorAbs. Color Temp.g Using the Configuration Menu Functions Component videog/ Composite videog/ S-Videog•sRGBg ContrastgUsing the Configuration Menu Functions ColorAbs. Color Temp.g Using the Configuration Menu Functions Signal MenuComputer/RGB video TrackinggReset Using the Configuration Menu FunctionsUsing the Configuration Menu Functions Component videog Composite videog/ S-VideogReset Using the Configuration Menu FunctionsReturns Position, Video Signal and Resize in the Signal menu to their default settingUsing the Configuration Menu Functions Setting MenuReset Using the Configuration Menu FunctionsExtended Menu Using the Configuration Menu FunctionsProjection Using the Configuration Menu FunctionsAs of May, Using the Configuration Menu FunctionsComposite videog/ S-Videog Computer/RGB Video/Component videogUsing the Configuration Menu Functions Info MenuReset Menu Using the Configuration Menu Functionssp.29 3 Confirm the selection Using the Configuration Menus1 Press the Menu button 2 Select a menu item5 Change the setting 4 Select a sub-menuitem6 Close the menu Troubleshooting Using the HelpProblems Solving 1 Press the Help button Using the Help2 Select a menu item Confirm the selectionUsing the Help Repeat the operations in steps 2 and 3 to proceedthrough the menu to more detailed items Reading the Indicators Problems SolvingPower indicator lights red AbnormalProblems Solving Lamp or Temp indicator flashes orangeNormal Problems Solving When the Indicators Provide No HelpProblems Solving Problems relating to imagesOnly when projecting computer images Only when projecting imagesIs Sleep Mode set to ON? Problems SolvingAre the image signal format settings correct? Only when projecting imagesOnly when projecting images from Problems Solvingsp.33 a laptop computer or computerOnly when projecting images Problems SolvingOnly when projecting computer images Computer and RGB video signals onlyHas the Position setting been adjusted Problems SolvingOnly when projecting computer images Has the correct resolution been selected?Do the input signal settings match the signals Problems SolvingOnly when projecting images from a video sourceProblems Solving Problems when projection startsProblems Solving Other problemsOptional Accessories and Consumables MaintenanceSpecifications AppendicesCleaning MaintenanceCleaning the Projectors Surface Cleaning the LensLamp Replacement Period Replacing Consumablesdown period has ended and a pip-pipconfirmation Replacing the Lamplamp cover from the base of the projector 3 Loosen the two lamp fixing screws6 Install the lamp cover 5 Install the new lamp4 Take out the lamp Connect the power cable, turn on the projectors Resetting the Lamp Operating Timepower, and then press the Menu button The configuration menu will be displayedMaintenance 3 Install the new air filterReplacing the Air Filter downg period has ended and a pip-pipconfirmationProject the image that you would like to use as a Saving a Users Logousers logo, and then press the Menu button Select User’s Logo from the Extended menu, andbutton Select Yes in the sub-menu,then press the EnterThe image to be recorded and a selection marquee the part of the image to usepress the Enter button Select Yes at the confirmation screen, and thenSelect Yes at the confirmation screen, and then press the Enter buttonOptional Accessories and Consumables Optional AccessoriesConsumables Glossary Glossary List of ESC/VP21 Commands Command ListCommunication Protocol List of ESC/VP21 Commands Cable LayoutsUSB connection Serial connectionChange the COM Port setting in the Extended USB Connection SetupTurn the projectors power off on the powerComputer/RGB Video List of Supported Monitor DisplaysComponent Video/RGB Video Composite Video/S-VideoSpecifications Specifications 4-M4⋅9 AppearanceCentre of lens 53.4Index Index Index Wireless Mouse FunctionWide-screenProjection Zoom ringFCC Compliance Statement For United States Users DECLARATION of CONFORMITYGeneral Notice