Windows operating system

Your computer must be a model pre-installed with Windows XP, Me, 98, 2000, or Server 2003, a model that was pre-installed with Windows 98 and upgraded to Windows Me, or a model that was pre-installed with Windows Me, 98, 2000, or Server 2003 and upgraded to Windows XP. You may not be able to install or run the USB printer driver on a computer that does not meet these specifications or that is not equipped with a built-in USB port.

For details about your computer, contact your dealer.

Printer software installation

Incorrect or incomplete software installation can lead to USB problems. Take note of the following and perform the recommended checks to ensure proper installation.

Checking printer software installation for Windows XP, 2000, and Server 2003

When using Windows XP, 2000, or Server 2003, you must follow the steps in the Setup Guide packed with the printer to install the printer software. Otherwise, Microsoft’s Universal driver may be installed instead. To check if the Universal driver has been installed follow the steps below.

1.Open the Printers folder and right-click the icon of your printer.

2.Click Printing Preferences on the shortcut menu that appears, and then right-click anywhere in the driver.

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