If About is displayed in the shortcut menu that appears, click it. If a message box with the words “Unidrv Printer Driver” appears, you must reinstall the printer software as described in the Setup Guide. If About is not displayed, the printer software has been installed correctly.

Note:

If the Digital Signature Not Found dialog box (Windows 2000) or Software Installation dialog box (Windows XP or Server 2003) appears during the installation process, click Yes (Windows 2000) or Continue Anyway (Windows XP or Server 2003). If you click No (Windows 2000) or STOP Installation (Windows XP or Server 2003), you will have to install the printer software again.

Checking printer software in Windows Me and 98

If you canceled the plug-and-play driver installation in Windows Me or 98 before the procedure was complete, the USB printer device driver or the printer software may be incorrectly installed. Follow the directions below to ensure that the driver and printer software are installed correctly.

Note:

The screen shots shown in this section are taken from Windows 98. Windows Me screens may differ slightly.

1.Click Start, point to Settings, and then click Printers. Make sure that the icon for your printer appears in the Printers window.

246Troubleshooting