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Epson C3000 manual 248

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248Troubleshooting

Contents

Page Where to Find Information Contents Page Page Page Page Page Page Safety Information Warnings, Cautions, and Notes Safety Precautions Page Page Important Safety Instructions Power On/Off Cautions Getting to Know Your Printer Rear view Inside the printer Control panel Options and Consumable Products Options Consumable products Printer Features High-speedtandem printing engine Duplex printing Pre-definedcolor settings in printer driver Toner save mode Resolution Improvement Technology (RITech) Various Printing Options Double-sidedprinting Fit to page printing Pages per sheet printing Watermark printing Paper Handling Standard lower cassette 500-Sheet/1000-SheetPaper Cassette Unit Selecting a paper source Page Page Loading Paper Page Standard lower cassette and optional paper cassette unit Page Page Page Page Output Tray Printing on Special Media EPSON Color Laser Paper EPSON Color Laser Transparencies Page Envelopes Page Labels Page Thick paper and extra thick paper Transparencies Loading a custom paper size Using the Printer Software with Windows Making Changes to Printer Settings Making the print quality setting Page Page Page Page Page Page Page Resizing printouts Page Modifying the print layout Using a watermark Page Page Page Printing with the duplex unit Page Making Extended Settings Page Page Making Optional Settings Monitoring Your Printer Using EPSON Status Monitor Installing EPSON Status Monitor Page Accessing EPSON Status Monitor Page Getting printer status details Page Order Online Page Setting Monitoring Preferences Page Status Alert window Job Management function Page Page Page Page Stopping monitoring Monitored Printers settings Setting Up the USB Connection Page Canceling Printing Uninstalling the Printer Software Uninstalling the printer driver Page Page Uninstall the USB device driver Page Using the Printer Software with Macintosh Making the print quality settings Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Monitoring Your Printer using EPSON Status Monitor Page Page Page Using the Job Management function Page Page Page For Mac OS Page Setting Up Your Printer on a Network Setting up your printer as a shared printer Page Using an additional driver Page Page Page Page Page Setting up a clients Page Page Page Page Page Page Page Installing the printer driver from the CD-ROM Page For Macintosh Accessing the shared printer Page Page Functions of the Control Panel Page Page Page Control Panel Menus Information Menu Page Tray Menu Page Setup Menu Color Regist Menu Reset Menu Page USB Menu Network Menu Installing Options Installing the optional paper cassette unit Page Page Page Page Page Removing the optional paper cassette unit Page Page Memory Module Page Page Page Page Page Removing a memory module Page Page Page Maintenance and Transportation Toner Cartridge Page Page Page Page Page Photoconductor Unit Page Page Page Page Page Fuser Unit Page Page Page Page Transfer Unit Page Page Page Cleaning the Printer Transporting the Printer Page Page Page Page Page Checking color registration Page Page Troubleshooting Jam AB (covers A and B) Page Jam A (cover A) Page Page Page Page Jam AC (cover A and paper cassettes) Page Page Page Jam B (cover B) Page Jam ABC (cover A, paper cassettes and cover B) Jam at the MP tray Printing a Status Sheet Page Operational Problems The Ready light does not turn on The printer does not print (Ready light off) The Ready light is on but nothing prints Page The optional product is not available Sharing Problems Network printers cannot be monitored in a Windows 95 environment Printout Problems Printout is garbled Misalignment of colors The printout’s orientation on the page is not correct Graphics do not print correctly Color Printing Problems Cannot print in color The printout color differs when printed from different printers The color looks different from what you see on the computer screen Print Quality Problems The background is dark or dirty White dots appear in the printout Print quality or tone is uneven Half-toneimages print unevenly Toner smudges Areas are missing in the printed image Completely blank pages are output The printed image is light or faint The non-printedside of the page is dirty Memory Problems Print quality decreased Insufficient memory for current task Insufficient memory to print all copies Paper Handling Problems Paper does not feed properly Problems When Using Options Paper does not feed from the optional paper cassette Feed jam when using the optional paper cassette An installed option cannot be used Correcting USB Problems USB connections Windows operating system Printer software installation Page Page Page Page Page Page Page Status and Error Messages Page Page Page Page Page Page Page Page Page Page Page Page Page Using the Cancel Job button Using the Reset menu Page Contacting Customer Support Page Technical Specifications Available paper types Paper that should not be used Page Specifications Page Printable area Printer General Environmental Mechanical Electrical Standard and approvals Page Interfaces USB interface Ethernet interface Options and Consumables Memory modules Toner cartridges Photoconductor unit Transfer unit Fuser unit 120/220 Working with Fonts Page System requirements Installing EPSON BarCode Fonts Printing with EPSON BarCode Fonts Page Page Page Page BarCode Font specifications Page Page Page Page Page Page Page Page Page Page Page Glossary Page Page Index