Serial number:

Look on the back panel of the

 

computer to find the serial number.

System BIOS version:

Restart your system. You’ll see the

 

system BIOS version number on

 

the screen when your system

 

performs power-on diagnostics.

System

Start SETUP and select the System

configuration:

Summary option to see your

 

system ‘s configuration.

 

Windows version:

When your computer has loaded

 

Windows, select Help from the

 

menu bar. Then select About

 

Program Manager to see the

 

version number.

 

Software versions:

In Windows applications, select

 

About from the Help menu, or

 

read the version number from the

 

banner screen displayed when the

 

program starts, or check your

 

software manual.

 

MS-DOS version:

At the MS-DOS prompt, type VER

 

and press Enter to see the MS-DOS

 

version number.

 

CONFIG.SYS:

At the MS-DOS prompt, type

 

TYPE C: \CONFIG. SYS and press

 

Enter to see a listing of your system

 

configuration commands.

 

AUTOEXEC.BAT:

At the MS-DOS prompt, type

 

TYPE C:\AUTOEXEC.BAT

and

 

press Enter to see a listing

of your

system startup commands.

6-2Troubleshooting