Memory Module Problems

The memory count displayed by the power-on diagnostics program is incorrect.

You may have installed the SIMMs incorrectly. They may be the wrong type or speed, or they may not be inserted all the way. See Chapter 4 for information on installing SIMMs.

If you have installed a gold-plated SIMM in one of the sockets, the socket may have corroded slightly. Remove the SIMM and clean the gold-plated connection; then reinstall the SIMM.

Mouse Problems

Yourmouse isn’t working properly or you see an auxiliary device error message.

Make sure the mouse cable is securely connected to the mouse port and not the keyboard port. Also make sure you installed the mouse driver correctly (if necessary). See the manual that came with your mouse for instructions. (Windows automatically installs a mouse driver.)

Controller Problems

You see a controller error for the drive controller or the I/O port controllers when you start your system.

The indicated controller on your system board may be faulty. If you have an option card with a controller that will work with

your device, you can

install it and

change

the jumper

settings

on the system board to disable the

built-in controller. You

can

then continue to use

your system until it is

convenient

for

you

to have it serviced.

 

 

 

 

 

6-12Troubleshooting