1.Turn on your computer.

2.When the computer performs its power-on memory test, the version number of your video BIOS appears at the top of the screen. Next, the system BIOS version number appears in a window at the bottom of the screen. Quickly write down these version numbers. If you do not have

enough time to do this, press [ctrl)iiAit [E] and try again.

3.When you see Press Del to start SETUP, press [El. Write down the necessary configuration information shown on the SETUP screens; then exit SETUP without changing your configuration. (See Chapter 2 of the Setup Guide for instructions.)

4.If you are using MS-DOS, at the command prompt type VER and press Enter . The screen displays the MS-DOS version number. Write it down. (If you are using another operating system, see the manuals that came with it for instructions on obtaining the version number.)

Error Messages

Your computer’s built-in memory (ROM) contains a series of diagnostics programs, called power-on diagnostics, which your computer runs automatically every time you turn it on. These programs check internal devices such as ROM, RAM, the timer, the keyboard controller, and the hard disk drive.

6-2 Troubleshooting