Make sure you are using the correct paper size. Also make sure you are using paper that meets the specifications for this printer.
4.Reinstall the paper tray in the lower cassette.
5.Press the Continue button. The jammed page’s print data is automatically reprinted.
The printer stops and the Paper Jam message appears.1.Open the printer cover and remove the Imaging Cartridge.
wWarning:
Opening the printer cover exposes the fuser, which is marked by a CAUTION Hot Surface Avoid Contact label. Be careful not to touch the fuser.
2.Gently pull out the paper. If it tears, make sure you remove any pieces remaining in the printer.