Operational problems
The printer is making abnormal noise.Abnormal noise may come from the printer momentarily immediately after a new imaging cartridge is loaded. This does not indicate malfunction.
Remove the imaging cartridge from the printer, gently rock it back and forth two or three times, and reload it into the printer.
The display panel stays blank when you turn the printer on.Turn off the printer and check the power cable connections between the printer and the electrical outlet; then turn the printer back on.
If the electrical outlet is controlled by an outside source such
as a wall switch, make sure the switch is turned on or plug another electrical device into the outlet to check whether the outlet is operating properly.
The printer doesn't print and the On Line light is off.Press On Line once to put the printer on line (the On Line light comes on).
The On Line light is on but nothing prints.
Your computer may not be properly connected to the printer. Perform the procedure described in “Connecting the printer to the computer” in the Getting Ready! booklet.
The interface cable may not be plugged in securely. Check both ends of the cable between the printer and the computer. Be sure to secure the connector using the wire retaining clips.