Toner smudges

Your paper may be moist or damp. Do not store your paper in a humid or damp environment.

You may not be using the correct type of paper for your printer. If the surface of your paper is too rough, printed characters may appear distorted or broken. Smooth, high-quality copier paper is recommended for best results. See “Paper Specifications” in Appendix A for information on choosing paper.

Turn off the printer. Remove the Imaging Cartridge, shake it from side to side to distribute the toner, and wipe the bottom of it with a clean, dry cloth.

Clean the paper path inside the printer using a clean, soft, dry cloth.

Clean internal printer components by printing three pages with only one character per page.

If the problem remains, replace the Imaging Cartridge as described on page 6-23.

Missing areas on printed image.

Your paper may be moist or damp. Printing is sensitive to moisture absorbed by the paper. The higher the moisture content in the paper, the lighter the printed output. Do not store your paper in a humid or damp environment.

You may not be using the correct type of paper for your printer. If the surface of your paper is too rough, printed characters may appear distorted or broken. Smooth, high-quality copier paper is recommended for best results. See “Paper Specifications” in Appendix A for information on choosing paper.

6-10Troubleshooting and Maintenance