Epson XP-620 manual Solving Paper Problems, Paper Feeding Problems

Solving Paper Problems

Check these sections if you have problems using paper with your product.

Paper Feeding Problems

Paper Jam Problems Inside the Product

Paper Jam Problems in the Paper Cassette

Paper Jam Problems in the Auto Duplexer

Paper Ejection Problems

Parent topic: Solving Problems

Paper Feeding Problems

If you have problems feeding paper, try these solutions:

•Make sure the paper cassette is inserted all the way in the printer.

•If paper does not feed correctly, remove and reload it in the cassette and adjust the edge guides. Make sure the paper stack is not above the tab on the edge guides inside the cassette.

•If multiple pages feed at once, remove the paper, fan the edges to separate the sheets, and reload it.

•Do not load more than the recommended number of sheets.

•Make sure your paper meets the specifications for your product.

•If paper jams when you print on both sides of the paper, try loading fewer sheets.

•For best results, follow these guidelines:

•Use new, smooth, high-quality paper that is not curled, creased, old, too thin, or too thick.

•Load paper in the cassette printable side down.

•Do not load paper with holes punched in it.

•Follow any special loading instructions that came with the paper.

Parent topic: Solving Paper Problems

Related references

Paper Jam Problems Inside the Product

Paper Jam Problems in the Paper Cassette

Paper Jam Problems in the Auto Duplexer

Paper Loading Capacity

Paper Specifications

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