Epson XP-620 manual Incorrect Colors

•You may need to increase the image resolution or print a smaller size; see your software documentation.

Note: Images from the Internet may be low resolution and not result in a high quality printout.

•If you enlarged the image in an image-editing program, you need to increase the resolution setting to retain a high image quality. Increase the resolution by the same amount you increased the image size. For example, if the resolution is 300 dpi (dots per inch) and you will double the image size later, change the resolution setting to 600 dpi.

Note: Higher resolution settings result in larger file sizes, which take longer to process and print. Consider the limitations of your computer system when selecting a resolution, and select the lowest possible resolution that produces acceptable quality to keep file sizes manageable.

Parent topic: Solving Print Quality Problems

Related concepts

Print Head Nozzle Check

Print Head Cleaning

Print Head Alignment

Related tasks

Selecting Basic Print Settings - Windows

Selecting Basic Print Settings - OS X

Selecting Additional Layout and Print Options - Windows

Selecting Printing Preferences - OS X

Incorrect Colors

If your printouts have incorrect colors, try these solutions:

•Make sure the Black/Grayscale or Grayscale setting is not selected in your printer software.

•Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if necessary.

•The ink cartridges may be old or low on ink, and you may need to replace them.

•Your printed colors can never exactly match your on-screen colors. However, you can use a color management system to get as close as possible. Try using the color management options in your printer software.

•For best results, use genuine Epson ink and paper.

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