1.Make sure there are no errors on the LCD screen and the CD/DVD tray is not inserted for printing.

2.Load a few sheets of plain paper in the product.

3.Do one of the following:

Windows: Access the Windows Desktop and right-click the product icon in the Windows taskbar.

OS X: In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or Printers & Scanners, select your product, and select Options & Supplies. Select Utility and select Open Printer Utility.

4.Select Head Cleaning. You see a window like this:

5.Click Start to begin the cleaning cycle.

Caution: Never turn off the product during a cleaning cycle or you may damage it.

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