Manuals / Epson / Computer Equipment / All in One Printer

Epson XP-620 manual Paper Ejection Problems, Related tasks

Models: XP-620

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5. Reattach the duplexer.

6.Follow the prompts on the LCD screen to clear any error messages. If you still see a paper jam message, check the other paper jam solutions.

Parent topic: Solving Paper Problems

Related references

Paper Jam Problems Inside the Product

Paper Jam Problems in the Paper Cassette

Paper Ejection Problems

If you have problems with paper ejecting properly, try these solutions:

•If paper does not eject fully, you may have set the wrong paper size. Cancel printing to eject the paper. Select the correct paper size when you reprint.

•If paper is wrinkled when it ejects, it may be damp or too thin. Load new paper and be sure to select the correct paper type setting when you reprint.

Parent topic: Solving Paper Problems

Related references

Paper or Media Type Settings

Paper Specifications

Related tasks

Cancelling Printing Using a Product Button

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Epson XP-620 manual Paper Ejection Problems, Related tasks

Contents

XP-620 Users Guide Page Contents Loading Paper Placing Originals on the ProductCopying Printing from a ComputerMulti-Page Printing Options Windows Scanning 108 Using Memory Cards With Your Product 173 187Printing Personalized Projects 197 Printing on CDs/DVDs 203Replacing Ink Cartridges 217 Adjusting Print Quality 231 Solving Problems 247244 Page Technical Specifications 288 298 XP-620 Users Guide Using the Control Panel Control Panel Buttons and LightsParent topic Product Basics Using the LCD Screen Adjusting Control Panel Position Changing LCD Screen LanguageTurning Off Control Panel Sounds Turning On Quiet Mode Product Parts LocationsProduct Parts Top Product Parts FrontParent topic Product Parts Locations Product Parts Inside Product Parts Back USB portPower Off and Sleep Timers Changing the Power Off Timer Setting from the Control PanelChanging the Sleep Timer Setting from the Control Panel Parent topic The Power Off and Sleep Timers Changing the Power and Sleep Timer Settings Windows Select Printer SettingsChanging the Power and Sleep Timer Settings OS Epson Connect Solutions for Smartphones, Tablets, and More Using Epson Email PrintUsing the Epson iPrint Mobile App Related topicsUsing Epson Remote Print Using Epson Scan to CloudUsing AirPrint Related tasksParent topic Product Basics Related tasks Using Google Cloud Print Select the Google Cloud Print Services option Click RegisterSetting Up Google Cloud Print on a Chromebook Click Add DeviceWi-Fi Networking Wi-Fi Infrastructure Mode SetupSelecting Wireless Network Settings from the Control Panel Page Wi-Fi Direct Mode Setup Access point modeEnabling Wi-Fi Direct Mode Peer-to-peer modePage Wi-Fi Protected Setup WPS Using WPS to Connect to a Network Printing a Network Status SheetPage Accessing the Web Config Utility Changing a USB Connection to a Wi-Fi ConnectionChanging or Updating Network Connections Connecting to a New Wi-Fi Router Disabling Wi-Fi FeaturesRelated concepts Parent topic Changing or Updating Network Connections Loading Paper Loading Paper in Cassette 1 Upper CassettePage Page Page Loading Paper in Cassette 2 Lower Cassette Parent topic Loading Paper Related referencesPage Page Page Page Selecting the Paper Settings for Each Source Control Panel Turning Off the Paper Setting Alert Select Paper SizeSelect Paper Type Parent topic Loading PaperPaper Loading Capacity Available Epson Papers Paper Type Size Part number Sheet count Borderless Paper Type Compatibility Borderless Paper TypesBorderless Paper Sizes Paper or Media Type Settings For this paper Select this paper Type or Media Type settingParent topic Loading Paper Placing Originals on the Product Placing Originals on the Scanner GlassParent topic Placing Originals on the Product Copying Copying Documents or PhotosPaper Type Settings Copying Paper type loaded Paper Type settingParent topic Copying Related references Paper Size Settings Copying Copying OptionsPage Copying and Restoring Photos Page Parent topic Copying Related references Selecting Basic Print Settings Windows Printing with WindowsPage Related references More Settings Paper Source Options WindowsAuto Cassette Selection Cassette 1 CassetteSelecting Double-sided Printing Settings Windows Multi-Page Printing Options WindowsUp and 4-Up ×1 Poster, 2×2 Poster, 3×3 Poster, 4×4 PosterPage Double-sided Printing Options Windows Print Density Adjustments Windows Binding Edge OptionsBinding Margin Options StartSelecting Additional Layout and Print Options Windows Page Custom Color Correction Options Windows Color ControlsFix Photo No Color Adjustment Image Options and Additional Settings WindowsAdditional Settings Options Rotate 180º Header/Footer Settings WindowsSelecting a Printing Preset Windows Click the Main or More Options tabParent topic Printing with Windows Selecting Extended Settings Windows Click the Extended Settings buttonExtended Settings Windows Enable Epson Status MonitorShow Progress Meter Check Paper Width Before PrintingPrinting Your Document or Photo Windows Related tasks Selecting Default Print Settings Windows Checking Print Status WindowsChanging the Language of the Printer Software Screens Changing Automatic Update Options Select Software Update SettingsPrinting with OS Selecting Basic Print Settings OS Page Page Related references Print Quality Settings OS Paper Source Options Mac OSFast Economy EconomySelecting Page Setup Settings OS GrayscaleSelecting Print Layout Options OS Selecting Double-sided Printing Settings OS Double-sided Printing Options and Adjustments Mac OS Adjustments Print Density Managing Color OSTwo-sided Printing Options Long-Edge binding Short-Edge bindingColor Matching Settings Epson Color Controls Color Matching and Color Options OSColorSync Color Options Settings Manual Settings Off No Color AdjustmentSelecting Printing Preferences OS Select Driver or OptionsQuiet Mode Printing Preferences OSPermit temporary black printing Automatic Cassette Switching Printing Your Document or Photo OSHigh Speed Printing Establish bidirectional communicationChecking Print Status OS OS X 10.6/10.7OS X 10.8/10.9 Cancelling Printing Using a Product Button Starting a Scan Using the Product Control Panel Starting a ScanParent topic Scanning Related tasks 109 Scan to Memory Card Available options Description Setting Scan to Memory Card OptionsJPG for photos Starting a Scan Using the Epson Scan Icon Changing Default Scan Button SettingsClick Make Job Settings 112 You see an Epson Scan window like this Starting a Scan from a Scanning Program Select your product You see an Epson Scan window like this Selecting Epson Scan Settings Scan ModesSelecting the Scan Mode Scanning in Full Auto ModeYou see this window 119 Scanning in Home Mode Available Image Adjustments Full Auto ModeDust Removal Color Restoration121 Image Preview Guidelines Scan Resolution Guidelines Selecting a Scan Area Home Mode 124 125 Available Image Adjustments Home Mode DescreeningSelecting a Scan Size Home Mode Backlight CorrectionText Enhancement Auto Area Segmentation128 129 Scanning in Office Mode Selecting a Scan Area Office Mode 132 Available Image Adjustments Office Mode Unsharp MaskScanning in Professional Mode Color Enhance135 136 Available Image Types Professional Mode Selecting a Scan Area Professional ModeBit Color Color Smoothing138 139 Available Image Adjustments Professional Mode Histogram Adjustment Auto ExposureTone Correction SaturationSelecting a Scan Size Professional Mode 143 144 Scan Resolution Guidelines Image Preview GuidelinesThumbnail preview Normal preview146 Selecting Scan File Settings Available Scanned File Types and Optional Settings File Formats Bitmap *.bmpJpeg *.jpg Multi-TIFF *.tifScanning with OS X Using Image Capture 150 Available Scan Settings OS X Image Capture Scanning Special ProjectsImage Correction Scanning to Online Destinations Using Easy Photo Scan Scanning Using Easy Photo Scan153 Uploading Scanned Images to Facebook 155 Uploading Scanned Images to Picasa 157 Uploading Scanned Images to Evernote 159 Uploading Scanned Images to SugarSync 161 Uploading Scanned Images to a Web Folder 163 Uploading Scanned Images to Email Saving Scanned Images to a Folder Epson Jpeg File Settings Setting Description Image Quality OptionsSetting Description Encoding Epson Tiff and Multi-TIFF File SettingsEmbed ICC Profile Setting Description Byte Order Compression169 170 Restoring Photo Colors as You Scan 172 Using Memory Cards With Your Product Inserting a Memory CardMemory Card File Specifications Memory Card TypesFile format Printing from a Memory Card Removing a Memory CardViewing and Printing Photos Viewing and Printing Photos177 Photo Adjustment Options Memory Card Print Setting Options Memory CardPrint settings Available Description Options Paper Size Paper Source Cassette1Cassette Quality DraftPrinting Photo Layouts From a Memory Card 181 Photo Layout Options Picture PackageUp, 4-up, 8-up, or 20-up Upper ½ or Lower ½Printing Photo Greeting Cards Jewel IndexCreating and Printing a Greeting Card Template Printing a Greeting Card from a TemplatePrint Photo Greeting Card Print Greeting Cards Transferring Photos on a Memory Card Transferring Photos from a Memory Card to Your ComputerInserting a Memory Card Removing a Memory Card Selecting Print and Photo Adjustment Settings Printing from a Camera188 189 Print Settings Camera Print settings Available options Description Paper Size191 Photo Adjustments Camera Connecting and Printing from a Camera Printing from a Camera Wirelessly USB Device File Specifications Connecting and Using a USB Flash Drive or External DeviceLoading Paper Viewing and Printing Photos Printing Personalized Projects Printing Coloring Book PagesPrinting Personalized Note Paper 199 Printing Lined Paper, Graph Paper, and Music Sheets Printing Calendar Pages 202 CD/DVD Printing Features Loading a CD/DVD204 205 Removing a Printed CD/DVD Placing a CD/DVD on the Scanner Glass Copying onto a CD/DVD Printing Photos from a Memory Card Onto a CD/DVD Printing a Jewel Case Insert from a Memory Card 211 Printing on CDs/DVDs from a Computer Starting Epson Print CD WindowsStarting Epson Print CD OS Printing Your CD/DVD Design Windows Printing Your CD/DVD Design OS 216 Check Cartridge Status Checking Cartridge Status on the LCD ScreenChecking Cartridge Status with Windows 219 220 Checking Cartridge Status with OS Purchase Epson Ink Cartridges Ink Cartridge Part NumbersRemoving and Installing Ink Cartridges Ink color Part number Standard-capacity High-capacity224 225 226 Printing with Black Ink and Expended Color Cartridges Printing with Expended Color Cartridges Windows Printing with Expended Color Cartridges OSSelect On as the Permit temporary black printing setting Conserving Low Black Ink with Windows Print Head Maintenance Checking the Nozzles Using the Product Control PanelPrint Head Nozzle Check 232 Print head is clean Print head needs cleaning Checking the Nozzles Using a Computer Utility234 Print Head Cleaning Cleaning the Print Head Using the Product Control Panel Cleaning the Print Head Using a Computer Utility 238 Print Head Alignment Aligning the Print Head Using the Product Control Panel Aligning the Print Head Using a Computer Utility Select Print Head Alignment Cleaning the Paper Path Cleaning Your Product Transporting Your Product245 Print Head Cleaning Print Head Alignment Solving Problems Checking for Software UpdatesLCD screen message Condition/solution Product Status MessagesRunning a Product Check 250 Resetting Control Panel Defaults Solving Setup Problems Noise After Ink InstallationSoftware Installation Problems Solving Network Problems Control Panel Setup ProblemsProduct Cannot Connect to a Wireless Router or Access Point Parent topic Solving Network Problems Network Software Cannot Find Product on a Network Product Does Not Appear in OS X Printer WindowCannot Print Over a Network Cannot Scan Over a Network Solving Copying Problems Product Makes Noise When It Sits for a WhileProduct Makes Noise, But Nothing Copies Solving Paper Problems Paper Feeding ProblemsPaper Jam Problems Inside the Product Paper Jam Problems in the Paper Cassette Paper Jam Problems in the Auto Duplexer 263 Paper Ejection Problems Solving Problems Printing from a Computer Nothing PrintsProduct Icon Does Not Appear in Windows Taskbar Error After Cartridge Replacement Printing is SlowSolving Page Layout and Content Problems Always Spool RAW Datatype Rendering Mode Print as BitmapInverted Image Too Many Copies PrintBlank Pages Print Incorrect Margins on Printout Border Appears on Borderless PrintsIncorrect Characters Print Incorrect Image Size or PositionSolving Print Quality Problems Slanted PrintoutWhite or Dark Lines in Printout Blurry or Smeared Printout274 Faint Printout or Printout Has Gaps Grainy PrintoutIncorrect Colors Solving Scanning Problems Scanning Software Does Not Operate CorrectlyCannot Start Epson Scan Solving Scanned Image Quality Problems Image Consists of a Few Dots OnlyLine of Dots Appears in All Scanned Images Straight Lines in an Image Appear CrookedImage is Distorted or Blurry Auto Exposure Brightness Histogram Adjustment Image Colors are Patchy at the EdgesImage is Too Dark Back of Original Image Appears in Scanned ImageScan Area is Not Adjustable in Thumbnail Preview Scanned Image Colors Do Not Match Original ColorsSolving Memory Card Problems Scanned Image Edges are CroppedMemory Card Does Not Fit Into a Slot Cannot View or Print Photos from a Memory Card or DeviceWhen to Uninstall Your Product Software Uninstalling Product Software WindowsCannot Transfer Photos To or From a Memory Card or Device Windows 8.x Select Epson Event Manager and click Uninstall Disconnect any interface cables Do one of the followingWhere to Get Help Uninstalling Product Software OSClick Uninstall Internet Support Speak to a Support RepresentativePurchase Supplies and Accessories Technical Specifications Windows System RequirementsScanning Specifications OS X System RequirementsPaper Specifications Printable Area SpecificationsWeight Color depthSingle sheets normal printing Single sheets borderless printingInk Cartridge Specifications EnvelopesColor Cartridge lifeMemory Card Specifications TemperatureCompatible types/Maximum capacities Voltage requirements External USB Device Specifications Dimension SpecificationsHeight WidthElectrical Specifications Environmental SpecificationsInterface Specifications Network Interface Specifications Safety and Approvals Specifications297 General Product Safety Instructions 299 Ink Cartridge Safety Instructions Parent topic NoticesLCD Screen Safety Instructions Wireless Connection Safety InstructionsFCC Compliance Statement For United States UsersSoftware Notice TrademarksFor Canadian Users Copyright Notice LibTIFF Software AcknowledgmentDefault Delay Times for Power Management for Epson Products Copyright Attribution