Troubleshooting

This section gives recommendations on what to do if you have problems operating the switcher.

1.Ensure that all devices are plugged in and powered on. The switcher is receiving power if any of the front panel button indicators are lit.

2.Check to see if one or more outputs are muted.

3.Ensure an active input is selected for output on the switcher.

4.Ensure that the proper signal format is supplied.

5.Check the cabling and make corrections as necessary.

6.Call the Extron S3 Sales & Technical Support Hotline if necessary. See the rear cover of this guide for the phone number in your region of the world.

Configuration Worksheets

Rather than trying to remember the configuration for each preset, use worksheets to record this information. Make copies of the blank worksheet on page 57 and use one for each preset configuration. Cross out all unused or inactive inputs and outputs. Use different colors for video and audio.

Worksheet Example 1: System Equipment

Figure 24 shows a worksheet in a fictional organization with the system hardware annotated. Input 3 and 7 and outputs 10 and 11 have no connections in this organization, so they have been crossed out on the worksheet.

Computer video group inputs include PCs, wall boxes and an Extron VTG 400. The low resolution video group inputs include cameras, a VCR, a DVD player, and an audio CD player. Computer video group output devices include monitors, projectors, a stereo, and a VCR for recording presentations. The low resolution video group includes low resolution monitors and audio tape,

The Extron VTG 400 video test generator connected to input 8 or to input 13 enables a video test pattern to be sent to one, several, or all output devices within the video group for problem isolation or adjustment purposes. An audio test tape or CD could be used in a similar manner to check out the audio components connected to the computer video and audio subgroup.

Computer video and audio subgroup input sources

PC 1

 

PC 2

 

 

 

ISS 408

 

Wallbox

 

Wallbox

 

 

 

VTG

 

 

 

 

 

 

 

RGB 201

 

RGB 201

 

 

 

 

 

#1

 

#2

 

 

 

400

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Low resolution video and audio subgroup input sources

Camera/

 

Classrm

 

Classrm

 

Document

 

VTG

 

Audio CD

 

 

 

 

 

mic

 

VCR #1

 

DVD #1

 

camera

 

400

 

 

podium

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

1

 

2

 

 

 

1

 

 

2

 

 

 

 

Main

 

 

Main

 

 

hall

 

 

hall

PJ #1

 

 

PJ #3

 

 

 

 

3

3

Lobby sound

4

4

Conf. room

5

 

6

 

 

 

5

 

6

 

 

 

Sound VCR system (USP 405)

#1

7

8

9

7

Main

hall

PJ#2

10 11

8

 

9

 

 

 

Conf. Classrm

room #2 monitor monitor

12

10

13

11

14

12

VCR

 

 

 

 

 

 

 

 

 

 

 

Computer video and audio subgroup output destinations

 

 

Low resolution video subgroup output destinations

 

Preset #

 

Title:

 

Video:

 

Audio:

 

 

Fill in the preset number and use colors, or dashes, and the like to make connecting lines.

Indicate if the configuration is for video, audio, or both.

Figure 24. Worksheet Example 1: System Equipment

MPX 866 A Media Presentation Matrix Switcher • Operation 54

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Image 59
Extron electronic MPX 866 A manual Troubleshooting, Configuration Worksheets, Worksheet Example 1 System Equipment

MPX 866 A specifications

The Extron MPX 866 A is a powerful multimedia presentation switcher known for its robust functionality and advanced features, ideal for a range of professional environments, particularly in education, corporate, and broadcasting sectors. This device is designed to facilitate seamless switching between multiple audio and video sources, ensuring a smooth and professional presentation experience.

One of the standout features of the MPX 866 A is its ability to handle a variety of input formats, including HDMI, DisplayPort, and analog video signals. This versatility allows users to easily connect different devices, such as laptops, projectors, and video conferencing systems, without the need for additional adapters or converters. The unit supports resolutions up to 4K at 60 Hz, making it suitable for high-definition content display.

The switcher is equipped with Extron’s unique Seamless Switching technology, which provides instantaneous switching between sources without noticeable delays or interruptions. This is particularly beneficial in fast-paced environments where timing is crucial, such as live events or presentations.

Another significant aspect of the MPX 866 A is its advanced audio handling capabilities. It includes integrated audio embedding and de-embedding, allowing users to manage audio signals effectively without compromising quality. The built-in audio delay feature ensures synchronization between audio and video, an essential consideration for professional settings.

For ease of operation, the MPX 866 A offers customizable control options. Users can manage the device through various interfaces, including Extron's user-friendly GUI, third-party control systems, and RS-232 commands. This flexibility makes it easier to integrate the switcher into existing AV setups.

Additionally, the unit incorporates powerful scaling technology, which optimizes image quality by adjusting the resolution of the incoming video signals to match the display capabilities of the output device. This ensures that content appears crisp and clear, regardless of the source resolution.

The MPX 866 A is also designed with reliability in mind, featuring robust construction and a fanless design for silent operation. This makes it suitable for environments where noise reduction is critical.

Overall, the Extron MPX 866 A stands out as a versatile, feature-rich multimedia switcher that enhances the presentation experience. Its advanced technologies and characteristics make it an excellent choice for professionals looking to elevate their audio-visual communication.