Troubleshooting
Solutions to some common problems are described in the following sections. If you are experiencing a problem with your Stylistic 3400 pen tablet that you cannot solve by taking the actions described, contact your local help desk or your reseller for further assistance.
System Will Not Resume Operation
If the system will not resume operation after system operation has been suspended, check the following possible causes:
•The battery pack may either be defective, or discharged to the critically low level. When the battery pack reaches the critically low level, the system is forced into
•The system may be at the critical thermal limit. To avoid damage to
Display Screen Is Blank or Difficult to Read
If the display screen on your Stylistic 3400 pen tablet appears blank or is unreadable, confirm that the system is running (the Power icon is displayed continuously on the Status display), and check the following:
•The system brightness may be set too low, causing the screen to appear too dark. Use the brightness hotpad to adjust the screen brightness.
•An external monitor may be selected. Tap on the Display Select hotpad to determine whether the pen tablet display screen is selected.
•The video timeout may have expired. Tap on the display screen to reactivate the display. Note that this is a normal,
Cursor Is Not Tracking Pen
If the cursor on the screen appears to be misaligned with the pen or is not accurately tracking the pen, calibrate the pen. See “Calibrating the Pen” in Chapter 2 for details.
34Care and Maintenance
