Specific Problems, Troubleshooting Table | Fujitsu A3210 manual

Specific Problems

Using the Troubleshooting Table

When you have problems with your LifeBook notebook, try to find the symptoms under the Problem column of the troubleshooting table for the feature giving you difficulty. You will find a description of common causes for that symptom under the column Possible Cause and what, if anything, you can do to correct the condition under Possible Solutions. All possible causes or solutions may not apply to your notebook.

Troubleshooting Table

Problem

Page

Problem

Page

Audio Problems . . . . . . . . . . . . . . . . . . page 81 DVD/CD-ROM Drive Problems . . . . . . page 81 Floppy Disk Drive Problems . . . . . . . . page 82 Hard Drive Problems . . . . . . . . . . . . . . page 83 Keyboard or Mouse Problems . . . . . . . page 83 Memory Problems . . . . . . . . . . . . . . . . page 84

Modem Problems	page 84
USB Device Problems	page 84
PC/ExpressCard Problems	page 84
Power Failures	page 85

Shutdown and Startup Problems . page 87

Video Problems	page 88
Miscellaneous Problems	page 90

80 - Troubleshooting

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Fujitsu A3210 manual Specific Problems, Using the Troubleshooting Table

Contents

User’s Guide Copyright and Trademark Information Declaration of Conformity For Authorized Repair Technicians Only Important Safety Instructions System Disposal Recycling your battery Contents Display Panel Getting Started with Your LifeBook Power Management User-Installable Features Memory Upgrade Module Troubleshooting Your LifeBook System Specifications Care and Maintenance Appendix a Wlan User’s Guide Glossary/Regulatory Index Appendix B Fingerprint Sensor Device About This Guide PrefaceConventions Used in the Guide Fujitsu Contact Information Service and Support Fujitsu Shopping Online Limited Warranty Overview Getting to Know Your LifeBook LifeBook notebook with display open Locating the Controls and Connectors Top Components Microphone Jack Wireless LAN/Bluetooth On/Off SwitchHeadphone/Line Out Jack Touchpad Pointing Device Optical Drive Left-Side Panel ComponentsOptical Drive Release Button Emergency Optical Tray Release ExpressCard Eject Button Right-Side Panel ComponentsExpressCard Slot USB 2.0 Ports Ieee 1394 4-pin Jack DC Power JackMemory Stick/SD/xD Card Slot PC Card Slot Anti-theft Lock Slot Back Panel Components Video Out Port Gigabit LAN RJ-45 JackAir Vents External Video Port Modem RJ-11 Telephone Jack Memory Upgrade Compartment Lithium ion Battery BayBottom Components Power Indicator Status Indicator Panel Battery Level Indicator Battery Charge/DC-In Indicator NumLk Indicator Hard Drive/Optical Drive Access IndicatorCapsLock Indicator ScrLk Indicator Keyboard Using the Keyboard Windows Keys Numeric KeypadCursor Keys Function Keys Touchpad pointing device Touchpad Pointing Device Clicking with button Clicking Double-clicking with button Double-Clicking Dragging Touchpad Control Adjustment Controlling the Volume Volume Control Launching Applications with the LifeBook Application Panel LifeBook Application Panel Configuring your LifeBook Application Panel LifeBook Application Panel Getting Started with Your LifeBook Power Sources Connecting the AC Adapter Connecting the Power AdaptersConnecting the Optional Auto/Airline Adapter Opening the Display Panel Display Panel Using the Power Options Adjusting Display Panel BrightnessClosing the Display Panel Starting Your LifeBook Notebook Power On Hard Disk Drive Passwords Boot Sequence Entering the Bios Setup Utility Bios Setup UtilityBios Guide Starting Windows Vista the first time Booting the System Registering Your LifeBook notebook with Fujitsu Installing Click MeRegistering Windows Vista with Microsoft Fujitsu Driver Update Utility Power/Suspend/Resume Button Power ManagementSleep Mode Power Management Windows Power Management Hibernation Save-to-Disk FeatureEnable or Disable the Hibernation Feature Restarting the System Powering Off Lithium ion Battery User-Installable Features Recharging the Batteries Shorted Batteries Low Battery State Cold-swapping Batteries Replacing the BatteryHot-swapping Batteries Removing a Battery Optical Drive Optical Drive Loading Media on Your Drive Media Player Software Loading/Ejecting Media Emergency Optical Drive Tray Release Removing Media Using the Media Player Control Panel Using the Media Player SoftwareStarting a DVD Movie Opening the Media Player Control Panel To Watch a Movie on Battery Power Using Media Player on Battery PowerExiting the Media Player Optical Drive PC Cards/ExpressCards Installing/Removing PC Card Removing PC Cards Installing PC Cards Installing/Removing ExpressCards Installing ExpressCards Removing ExpressCards To remove an ExpressCard, follow these steps Memory Stick, SD Card, xD Card Memory Stick/Secure Digital/xD Cards Removing a Memory Stick/SD/xD Card Installing Memory Stick/SD/xD Cards Installing Memory Upgrade Modules Memory Upgrade Module Opening the Memory Compartment Checking the Memory Capacity Removing a Memory Upgrade Module Modem RJ-11 Telephone Jack Device Ports Internal LAN RJ-45 Jack Connecting LAN Device Headphone/Line-Out Jack Universal Serial Bus Ports External Video Port Microphone/Line-In Jack Ieee 1394 Port Connecting an Ieee 1394 Device Is seated Video Out Port Troubleshooting Troubleshooting Your LifeBookIdentifying the Problem Troubleshooting Troubleshooting Table Specific ProblemsUsing the Troubleshooting Table Problem DVD/CD-RW/CD-ROM Drive Problems Problem Possible Cause Possible Solutions Audio Problems Floppy Disk Drive Problems Problem Possible Cause Possible Solutions Push the Power/Suspend/Resume button Keyboard or Mouse Problems Modem Problems Problem Possible Cause Possible Solutions Memory ProblemsUSB Device Problems PC/ExpressCard Problems Sources on Power Failures Pend/Resume button. See Power Sources on Shutdown and Startup Problems Bios Setup Utility on Video Problems Problem Possible Cause Possible Solutions Reinstall your device. See External Video Port on Miscellaneous Problems Power On Self Test Messages Keyboard controller error Incorrect Drive B type run SetupKeyboard error Monitor type does not match Cmos Run Setup Previous boot incomplete Default configuration used Press F1 to resume, F2 to SetupReal time clock error Parity Check 1 nnnn System Bios shadowed System battery is dead Replace and run SetupSystem Cmos checksum bad Default Configuration Used System timer error Busy No Answer Modem Result Codes Re-installing Individual Drivers and Applications Restoring Your Pre-installed Software Restoring the Operating System for Windows Vista Systems Methods for accessing the utilities Running Recovery and Utility from hard disk Determining whether Recovery and Utility is pre-loadedRunning Recovery and Utility from the disc Boot Priority Recovery and Utility tabs Procedure Restoring Your Pre-installed Software Automatically Downloading Driver Updates Caring for your LifeBook Notebook Care and Maintenance Caring for your LifeBook Notebook Cleaning guidelines using recommended off-the-shelf cleaners Cleaning your LifeBook notebook Storing your LifeBook notebook Disinfecting LifeBook computers Outlet Type Location Traveling with your LifeBook notebook Batteries Increasing Battery LifeCaring for your Batteries Caring for your Media DVD/CD/CD-R Media CareCaring for your Optical Drive Caring for your Cards PC/ExpressCards Specifications System SpecificationsConfiguration Label Chipset MicroprocessorMemory Video Audio FeaturesMass Storage Device Options Button Label Default Application Wireless LANLifeBook Application Panel Theft Prevention Lock Keyboard Device PortsOn the LifeBook notebook Dimensions and Weight Power Temperature Popular Accessories Pre-Installed SoftwareEnvironmental Requirements Humidity Tutorials Learning About Your SoftwareManuals Adobe Acrobat Reader EverNote CyberLink PowerDirector Fujitsu Driver Update UtilityFujitsu HotKey Fujitsu Shock Sensor Utility Norton Internet Security from Symantec OmniPass Fingerprint Recognition Software optionalOperating System Options Productivity Options Microsoft Office Ready Ad Hoc Mode Access pointGlossary Active-Matrix Display Auto/Airline Adapter BootBit Bps Byte BusCache Memory CardBus Configuration CommandDefault Value COM Port Disk Drive DiskDiskette Encryption Key Network Key Driver Port Floppy DiskIEEE802.11a IEEE802.11b Infrared IEEE802.11gInfrastructure IP Address IrDA Lithium ion BatteryLPT Port Memory MAC AddressMHz Modem Open system authentication Network name Ssid Service Set IdentifierNetwork key Operating System Peripheral Device PartitionPitch keyboard Pixel Program ResetProtocol RAM Module Serial Port Shared key authenticationStandby Stereo audio Status IndicatorSubnet mask Video Wi-Fi Compatible FCC Notices Regulatory Information Regulatory Information DOC Industry Canada Notices Avis Aux Utilisateurs Du Réseau Téléphonique Canadien Regulatory Information Appendix a Wlan User’s Guide Wireless LAN, Health and Authorization for useFCC Regulatory Information Regulatory Notes and Statements Federal Communications Commission statement Regulatory Information/DisclaimersFCC Interference Statement Export restrictions FCC Radio Frequency Exposure statementCanadian Notice Wireless LAN Device Covered by this Document Before Using the Optional Wireless LANCharacteristics of the Wlan Device Wireless LAN Modes Using this Device Access Point Infrastructure Mode Network Access Point Infrastructure Mode How to Handle This Device Deactivating/Disconnecting the Wlan Device Disconnection Using the Icon in the Taskbar Deactivation Using the Wireless On/Off SwitchActivating the Wlan Device Configuring the Wlan Using Windows Vista Configuring the Wireless LANConnecting to a Network Troubleshooting Troubleshooting the WlanProblem Possible Cause Possible Solution Access Point Infrastructure connection set the network name Problem Possible Cause Possible Solution Specifications Wlan SpecificationsSpecification Wlan Specifications What is Bluetooth Using the Bluetooth DeviceWhere to Find Information About Bluetooth FCC Radiation Exposure Statement Warranty Introducing the Optional Fingerprint Sensor Device Appendix B Fingerprint Sensor Device Getting Started Installing OmniPass System Requirements Installing the OmniPass Application Verifying Information about OmniPass Uninstalling OmniPass User Enrollment Master Password Concept Basic Enrollment Enrolling a Fingerprint Password Replacement Using OmniPassOmniPass Authentication Toolbar Remembering a Password Associating a Friendly Name Additional Settings for Remembering a Site Logging in to a Remembered Site With Master Password Logging into Windows with a Fingerprint Device Password Management OmniPass User Identities Choosing User Identity during Login Configuring OmniPassSwitch User Identity Identities and Password Management Importing an OmniPass User Profile Exporting an OmniPass User Profile Things to Know Regarding Import/Export OmniPass Control Center User Management User Settings Cannot add Windows users to OmniPass System Settings Cannot add a User with a Blank Password to OmniPass Index 176 177 178