| Problem | Possible Cause | Possible Solution | 
| 
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| Unavailable | The WLAN device | Check if the wireless switch is turned On. In Windows XP, go to Start  | 
| network | has been | Settings  | 
| connection | deactivated or | Connection. If Enable appear at the top of the menu, click it to enable | 
| (continued) | disabled | the device. In Windows Vista, go to Start  | 
| 
 | click on Windows Mobility Center. If the wireless network is off, click the | |
| 
 | 
 | |
| 
 | 
 | [Turn wireless on] button.. | 
| 
 | 
 | 
 | 
| 
 | The computer to | Check if the computer to be connected is turned ON. | 
| 
 | be connected is | 
 | 
| 
 | turned off | 
 | 
| 
 | 
 | 
 | 
| 
 | RF interference | The use of identical or overlapping RF channels can cause interference | 
| 
 | from Access | with the operation of the WLAN device. Change the channel of your | 
| 
 | Points or other | Access Point to a channel that does not overlap with the interfering | 
| 
 | wireless networks | device. | 
| 
 | 
 | 
 | 
| 
 | Wireless network | |
| 
 | authentication has | settings. Incorrectly configured security settings such as an incorrectly | 
| 
 | failed | typed WEP key, a  | 
| 
 | 
 | chosen authentication method will cause the LAN device to associate | 
| 
 | 
 | but not authenticate to the wireless network. | 
| 
 | 
 | 
 | 
| 
 | Incorrectly | Recheck the configuration of your network settings. | 
| 
 | configured | 
 | 
| 
 | network settings | 
 | 
| 
 | 
 | 
 | 
| 
 | Incorrect IP | This only applies to networks using static IP addresses. Please contact | 
| 
 | address | your network administrator for the correct settings. | 
| 
 | configuration | 
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 | 
152 - Troubleshooting the WLAN
