7 Troubleshooting and tips
VCAUTION!
Follow the safety instructions in the "Safety notes and regulations" manual or " 安全上のご注意 " and in chapter "Important notes" on page 23.
If a fault occurs, attempt to resolve it using the measures described:
–in this chapter,
–in the documentation for the connected devices,
–in the help systems of the software used.
If you fail to correct the problem, proceed as follows:
ÊMake a list of the steps performed and the circumstances that led to the fault. Also make a list of any error messages that were displayed.
ÊSwitch off the server.
ÊContact our customer service team.
7.1Server switches itself off
Server Management has detected an error
ÊCheck the Event Log of the management blade or – if ServerView Operations Manager is installed – its error list or the ErrorLog file, and attempt to eliminate the error.
7.2Screen remains blank1
Monitor is switched off
ÊSwitch on your monitor.
1In the case of a monitor connected locally via the Y cable, see "Connecting devices" on page 37.
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