∙An
Cause: | A fault occured during the scan operation of the image scanner. There |
| may be a fault in the image scanner itself. |
User response: | Turn off the power of all devices, then turn on the power of the |
| computer before turning on the scanner and retry scanning. If the |
| error still occurs, contact the retail store where the image scanner was |
| purchased, or the nearest service center. |
∙Paper jammed in the ADF
Cause: | A paper jam occurred in the device. |
User response: | Turn off the power of the device, then remove the paper from inside |
| the device. Removing the paper by using excessive force will result |
| in device failure, so be careful. |
∙The hopper tray is open. Reinsert the document and close the tray.
Cause: | The document tray is open. |
User response: | For |
∙No paper in the ADF
Cause: | Although ADF was selected as the paper feeding method, no paper is |
| found in the document tray. |
User response: | Select another paper feeding method or set the document in the |
| document tray. |
∙The hopper tray is open, or No paper in the ADF.
Cause: | The hopper tray cover is open, or there is no paper in the ADF. |
User response: | Close the hopper tray cover, or load paper. |
∙Insufficient buffer memory size of scanner device for current scanning parameters. Please reduce the scanning area or the resolution, or install additional memory in the scanner.
Cause: | A memory option has not been installed in the image scanner. |
| Otherwise, a large area or resolution that is not supported by the |
| image scanner has been specified. |
User response: | Reduce the scanning area or resolution. Otherwise, install the |
| memory option. Refer to the User's Guide of the image scanner for |
| more information. |
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