Symtom10 Double-feed occurs frequently.

Do the documents satisfy the conditions described in "6.2 Document Quality," "Precautions"?

YES

When double-feed detection is on, are the double-feed detection conditions (*2) satisfied?

YES

Did you fan the documents before loading them on the hopper?

YES

Are the documents recently printed on a copier or Laser printer?

NO

NO

NO

NO

YES

Use documents which satisfy the requirements. (* 1)

To take necessary actions to satisfy the requirements. (* 2)

Fan the documents a few times before loading.

Fan the documents a few times to eliminate static electricity.

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5

PROBLEMS COMMON SOLVING

5.2 Troubleshooting 5-21