Symptom14 Windows system gets unstable.
| Is the OS WindowsNT 4.0? | YES |
| The scanner operation is |
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| normal. |
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| NO |
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| NO |
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| Is WNASPI32.DLL installed on |
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| The scanner operation is |
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| the PC? |
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| normal. |
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| YES |
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| Is ASPI version driver installed by | YES |
| Uninstall ASPI version driver |
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| mistake? |
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| and install the correct driver. |
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| NO |
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| Contact an authorized FUJITSU |
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| Scanner service provider. |
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5
PROBLEMS COMMON SOLVING
(* ) For the details on how to install FUJITSU TWAIN, refer to “FUJITSU TWAIN32
Scanner Driver (Scanner Utility for Microsoft Windows) User’s Guide”, “3. Installation.” The User’s Guide is included in the FUJITSU TWAIN
5.2 Troubleshooting