Symptom11 Document jam occurs frequently.

Do the documents satisfy the conditions described in "6.2 Document Quality," "Precautions"?

YES

Is the length of the documents shorter than 80mm and is the paper length set [Normal]?

NO

Is there any foreign objects in the ADF paper path?

NO

NO

YES

YES

Use documents which satisfy the requirements. (* 1)

Select paper length [Short] in Paper Length setup mode. (* 2)

Clean the ADF paper path or remove the foreign objects. (* 3)

Is the Pad ASSY installed properly?

NO

 

Re-install the Pad ASSY

 

 

 

 

 

 

 

 

 

properly. (* 4)

 

 

 

 

 

 

YES

Continued on next page

5-245.2 Troubleshooting