Troubleshooting and tips
If a fault occurs in your Pocket PC, try to eliminate it with the measures described in this chapter. If you fail to correct the problem, proceed as follows:
►Make a note of the steps and the circumstances that led to the fault. Also make a note of any error messages displayed.
►Switch the Pocket PC off.
►Contact your sales outlet or our hotline/help desk.
Installing new software
You will find information on installing supplementary programmes in the ActiveSync help file that you can call up after installing ActiveSync on your computer.
►When installing programmes or drivers, important files may be overwritten and modified. You should make a backup before the installation in order to access the original files if an error should occur after installation (see "Data synchronisation with ActiveSync").
The Pocket PC’s time or date are not correct
Cause | Troubleshooting |
Time and date are incorrect. | ► Tap on the Clock symbol under Start – Settings – |
| System. |
| ► Change the time. |
| or |
| ► Connect your Pocket PC via ActiveSync to your |
| computer. |
| ► Synchronise data between the Pocket PC and the |
| computer. The time and date are also synchronised |
| in the process. |
|
|
The display of the Pocket PC remains dark
Cause | Troubleshooting |
Display lighting is switched off. | ► Press and hold the End key. |
|
|
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