Magnum 6K8-Series Industrial Field Switch Installation and User Guide (04/07)
www GarrettCom com
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4. -
laced
d device. Verify whether or not the problem is corrected. If
not, go to Step 5 below. If the problem is corrected, the Magnum 6K8-Series
Switch and its associated cables are functioning properly.
5.
6.2 1.
lem;
. del(s) involved, with serial
rchased the products from your
. k equipment models and related hardware,
4.
to occurrence of the problem. Any changes to system administration
(R A) n
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If the problem is isolated to a network device other than the Magnum 6K8
Series Switch product, it is recommended that the problem device be rep
with a known goo
If the problem continues after completing Step 4 above, contact your supplier
of the Magnum 6K8-Series Switch unit or if unknown, contact GarrettCom,
Inc. by fax, phone or email (support@garrettcom.com) for assistance.
When Calling for Assistance Please be prepared to provide the following information.
A complete description of the problem, including the following points:
a. The nature and duration of the problem;
b. Situations when the problem occurs;
c. The components involved in the problem;
d. Any particular application that, when used, appears to create the prob
2 An accurate list of GarrettCom product mo
number(s). Include the date(s) that you pu
supplier.
3 It is useful to include other networ
including personal computers, workstations, terminals and printers; plus, the
various network media types being used.
A record of changes that have been made to your network configuration prior
procedures should all be noted in this record.
All returns for repair must be accompanied by a Return Material Authorization
M umber. To obtain an RMA number, please use this URL -
tt ma.garrettcom.com/rma/rma_request_noacc to fill out the form.