File management, To restore deleted files, 271 | Gateway 450

Help and

Support

Troubleshooting

For more information about changing the screen resolution in Windows XP, click Start, then click Help and Support.

Type the keyword screen resolution in the HelpSpot

Search box , then click the arrow.

The text on the display is dim or difficult to read

■Adjust the brightness and contrast using the system keys. For more information, see “System key combinations” on page 29.

■Change the display settings. For more information, see “Adjusting the screen and desktop settings” on page 168.

■Move your notebook away from sources of electrical interference, such as televisions, unshielded speakers, microwaves, fluorescent lights, and metal beams or shelves.

The display has pixels that are always dark or too bright

■This condition is normal and inherent in the TFT technology used in active-matrix LCD screens. Gateway’s inspection standards keep these to a minimum. If you feel these pixels are unacceptably numerous or dense on your display, contact Gateway Technical Support to identify whether a repair or replacement is justified based on the number of pixels affected.

File management

A file was accidentally deleted

If a file was deleted at a DOS prompt or in Windows while holding down the SHIFT key, the file cannot be restored.

To restore deleted files:

1 Double-click the Recycle Bin icon.

2 Right-click the file you want to restore, then click Restore. The file is restored to the place where it was originally deleted from.

If the Recycle Bin was emptied before you tried to restore a file, the file cannot be restored.

www.gateway.com

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Gateway 450 manual File management, To restore deleted files, 271

Contents

Usersguide Page Contents Windows Basics Using the InternetUsing Multimedia Sending and Receiving Faxes Managing PowerIii Networking Your Computer Travel TipsCustomizing Your Computer Maintaining Your Computer 199 Troubleshooting Using the Gateway 450 Port ReplicatorRestoring Software Upgrading Your Notebook Vii Safety, Regulatory, and Legal Information Index Viii Checking Out 1 Your Gateway Component Icon Description FrontChecking Out Your Gateway Left side Left side Component Icon Description Right side Right side Component Back Back Bottom Bottom Keyboard area Keyboard area Gateway serial number Identifying your modelGateway model number Identifying your model Internal wireless labelMicrosoft Certificate of Authenticity Finding your specifications Finding your specifications Accessories Printers Accessories Checking Out Your Gateway Getting Started Getting Started Connecting the AC adapterTo connect the AC adapter Connecting the AC adapter Protecting from power source problems Waking up your notebook Starting your notebookTo start your notebook Starting your notebook To turn off your notebook in Windows Turning off your notebookTo turn off your notebook in Windows XP To close unresponsive programs and restart your notebook Restarting rebooting your notebookRestarting rebooting your notebook Indicator Icon Description Status indicators Using the keyboard Using the keyboard Key type Icon Description Key types Press and hold F N while Pressing this system key System key combinations Decrease the brightness of the display Button Icon Press to Multi-function buttonsMulti-function buttons Using the EZ Pad touchpad Using the EZ Pad touchpad Using the touchpad Getting Started To connect the modem Connecting the modemConnecting the modem To connect to a wired Ethernet network Connecting to a wired Ethernet network Broadband Internet connections Installing a printer, scanner, or other peripheral deviceInstalling a printer, scanner, or other peripheral device Getting Started Getting Help Getting Help HelpSpotTo start HelpSpot HelpSpot Searching for a topic To play a HelpSpot video HelpSpot videos Online help Gateway Web site Gateway Web site Support Home tab Using eSupport Windows Basics Windows Basics About the Windows environment Using the Start menu Using the desktopUsing the desktop To use the Start menu Click a file or program to open it To add icons to the desktop Adding icons to the desktop Identifying window items Window item Description Identifying window items To view the drives on your computer Working with files and foldersViewing drives Working with files and folders Creating foldersTo see the files and folders on a drive To create a folder To copy a file or folder to another folder Copying and moving files and folders To move a file or folder to another folder To delete files or folders To recover files or folders from the Recycle BinDeleting files and folders To browse for a file Browsing for files and foldersTo empty the Recycle Bin Working with files and folders Searching for files Searching for files Using the Windows Search utilityTo find files and folders using the Search utility Using advanced search options Creating a new document Working with documentsTo create a new document Working with documents To save a document Saving a document To open a document Opening a document To print a document Printing a document Do this ShortcutsShortcuts Windows Basics Using the Internet Learning about the Internet Using the Internet Setting up an Internet account Setting up an Internet accountTo set up an Internet account with America Online To disconnect from your America Online Internet account Accessing your Internet accountTo connect to your America Online Internet account Using the World Wide Web Using the World Wide Web To connect to a Web site Connecting to a Web site To download files or programs from a Web site Downloading files Sending e-mail Using e-mailTo send e-mail using America Online Checking your e-mail To check your e-mail using America OnlineUsing e-mail Using the Internet Using Multimedia To use a diskette Using the diskette driveUsing Multimedia Using the diskette drive CD drive CD-RW drive DVD drive Using the CD or DVD driveIdentifying drive types To insert a CD or DVD Using the CD or DVD driveInserting a CD or DVD To adjust the overall volume level using hardware controls Adjusting the volumeAdjusting the volume in Windows XP Adjusting the volume To adjust the overall volume level from Windows To adjust specific volume levels To adjust overall volume level from Windows Adjusting the volume in WindowsTo adjust overall volume level using hardware controls To adjust specific volume levels Listening to CDs in Windows XP Listening to CDsTo play a CD Listening to CDs When the media player opens, click play Listening to CDs in Windows To make an audio recording Recording and playing audio Recording and playing audio To play an audio recording in Sound Recorder Playing audio and video files with the Windows Media Player To play a file using the Windows Media Player Playing audio and video files with the Windows Media Player To play a music CD in Windows XP Using MusicMatchPlaying CDs Using MusicMatch 100 Creating MP3 music filesTo play a music CD in Windows 101 To create rip MP3 files 102 103 Editing track informationTo edit track information 104 Building a music library 105 Changing the music library display settingsTo change the music library display settings 106 Listening to Internet radioTo listen to an Internet radio station Using advanced features Using a recordable driveUsing a recordable drive Creating data CDs 108 To create a data CD 109 110 111 Creating music CDs 112 To create music CDs 113 114 115 Copying CDs 116 To copy a CD 117 118 Playing a DVDTo play a DVD Playing a DVD 119 120 Viewing the display on a televisionTo view your notebook display on a television Viewing the display on a television 121 122 To use Pinnacle Expression Capturing video123 Capturing video 124 125 Sending and 7 Receiving Faxes Installing Fax in Windows XP Installing and configuring FaxTo install Fax 126 To configure Microsoft Fax Configuring Fax in Windows XPInstalling and configuring Fax 127 128 129 Configuring Fax in Windows 130 To send a simple fax Sending a simple fax131 Sending a simple fax 132 Setting up your cover page templateTo set up your fax cover page template To fax a document directly from most programs Faxing from programs133 Faxing from programs Receiving and viewing a fax Faxing a scanned documentTo fax a document that you have scanned To receive and view a fax in Windows XP To cancel a fax that has not been sent in Windows XP Canceling a faxTo cancel a fax that has not been sent in Windows Canceling a fax 136 Automatically retry sending a fax in Windows XPTo automatically retry sending a fax To automatically cancel a failed fax Automatically cancelling a fax in Windows XPAutomatically cancelling a fax in Windows XP 137 138 139 Managing Power 140 Monitoring the battery chargeManaging Power 141 Recharging the batteryRecharging the battery 142 Recalibrating the batteryTo recalibrate the battery Changing batteries 143 144 145 Installing a secondary batteryTo install a secondary battery 146 147 148 Conserving battery power Extending battery lifeUsing alternate power sources Extending battery life If your computer You want to Then Changing power modes150 Changing the power scheme Changing power settingsTo change the power scheme Changing power settings 152 153 Changing alarm optionsTo change the alarm options 154 Changing advanced settingsTo change advanced power management settings 155 Activating and using Hibernate modeTo activate Hibernate mode 156 To use Hibernate mode 157 Changing SpeedStep settingsTo change SpeedStep settings in Windows XP 158 To change SpeedStep settings in Windows 159 160 161 Travel Tips Modem Radio frequency wireless connections162 Travel Tips Security Files163 Files 164 PowerTo create a startup password Additional tips Additional tips165 166 167 Customizing 10 Your Computer Adjusting the color depth Adjusting the screen and desktop settingsTo change the color depth 168 169 Adjusting the screen and desktop settings 170 Adjusting the screen resolutionTo adjust the screen resolution 171 Changing the colors on your Windows desktopTo change desktop colors in Windows XP 172 173 To change desktop colors in Windows 174 Changing the desktop backgroundTo change the desktop background in Windows XP 175 To change the desktop background in Windows Click the Background tab 176 177 Selecting a screen saverTo select a screen saver 178 To change your touchpad settings Changing the touchpad settingsChanging the touchpad settings 179 180 181 182 Programming the multi-function buttonsTo program the multi-function buttons To add, delete, or modify user accounts in Windows XP Adding and modifying user accounts183 Adding and modifying user accounts 184 To switch user accounts in Windows XP 185 Networking Your Computer Sharing a single Internet connection Benefits of networkingSharing drives 186 Streaming audio and video files Sharing peripheral devicesPlaying multi-player games 187 Wireless Ethernet Ieee 802.11a or Ieee 802.11b network Wired Ethernet networkSelecting a network connection 188 Using a wired Ethernet network Using a wired Ethernet networkEthernet, Fast Ethernet, or Gigabit Ethernet 189 190 Example wired Ethernet network 191 Equipment you need for a wired Ethernet network 192 Using a wireless Ethernet network 193 Example access point wireless Ethernet networkUsing a wireless Ethernet network 194 195 Example peer-to-peer wireless Ethernet network 196 For more information To turn wireless Ethernet on or off in Windows XP Using your notebook on a networkUsing your notebook on a network 197 198 199 Moving from Your 12 Old Computer To open the Files and Settings Transfer Wizard Using the Windows XP Files and Settings Transfer Wizard200 Moving from Your Old Computer Finding your files Transferring filesTo find files in the My Documents folder 201 File type File usually ends To find files using Find or Search202 Setting up your ISP Transferring Internet settingsTransferring Internet settings To use the Internet Connection Wizard Installing a USB printer or scanner Installing your old printer or scannerTransferring your e-mail and address book Transferring your Internet shortcuts To install your old printer Installing a parallel port printerInstalling your old printer or scanner 205 206 Installing your old programs 207 Maintaining 13 Your Computer Caring for your computer Maintenance task Immediately208 Maintaining Your Computer Caring for your computer Maintenance task Immediately Monthly When needed209 210 Creating an emergency startup disketteTo create an emergency startup diskette in Windows XP Creating an emergency startup diskette 211 212 Protecting your computer from viruses Protecting your computer from viruses To scan for viruses213 214 To update Norton AntiVirusTo remove a virus Checking hard drive space Managing hard drive spaceTo check hard drive space 215 216 Using Disk CleanupTo use the Windows Disk Cleanup program 217 Checking the hard drive for errorsTo check the hard drive for errors 218 219 Defragmenting the hard driveTo run Disk Defragmenter 220 221 Backing up files 222 Using the Scheduled Task WizardTo start the Scheduled Task Wizard 223 224 Cleaning your computerCleaning the exterior Cleaning the computer screen Cleaning the keyboardCleaning the mouse Cleaning your computer 226 To clean your trackball mouse 227 Restoring Software Restoring Software Using the Restoration CDs228 To reinstall device drivers Reinstalling device driversReinstalling device drivers 229 230 Updating device drivers To update device drivers231 Updating device drivers 232 To reinstall programs from the red Gateway CD Reinstalling programsReinstalling programs 233 234 235 236 Reinstalling Windows 237 Reinstalling Windows 238 239 Upgrading Your To insert a PC Card Adding and removing a PC Card240 Upgrading Your Notebook Adding and removing a PC Card To remove a PC Card241 242 Changing drivesTo change bay modules Changing drives 243 244 245 246 Preventing static electricity discharge Preventing static electricity discharge 247 248 Adding or replacing memoryTo add or replace memory modules Adding or replacing memory 249 250 251 252 Replacing the main hard drive kitTo replace the main hard drive kit Replacing the main hard drive kit 253 254 255 Using Gateway 450 Port Replicator 256 Using the Gateway 450 Port Replicator 257 258 Connecting to the port replicator Connecting to the port replicatorAttaching to the port replicator To attach your notebook to the port replicator 260 Disconnecting from the port replicatorTo separate your notebook from the port replicator 261 262 Securing your port replicatorTo secure your notebook and port replicator 263 Troubleshooting 264 Safety guidelinesTroubleshooting Software support tools First steps265 First steps CD or DVD drives TroubleshootingYour notebook does not recognize a disc or the drive An audio CD does not produce sound 267 DVD movie will not play Device installation Cleaning CDs or DVDsTo check IRQ usage in Windows XP 268 To check IRQ usage in Windows Diskette driveTo free IRQ resources for the new device 269 270 Display 271 To restore deleted filesFile management You see a Data error message You see an Insufficient disk space error messageHard drive 272 Secondary hard drive is not recognized InternetYou cannot connect to the Internet 273 Keyboard Connecting to a Web site takes too longBuilt-in keyboard does not work External keyboard does not work 275 MemoryModem 276 To check the dialing properties in Windows XPTo check the dialing properties in Windows 277 Your 56K modem does not connect at 56K 278 To access the gateway.your.way dial-up serverModem is not recognized by your notebook 279 To run modem diagnostics in Windows XPTo run modem diagnostics in Windows To turn down the modem volume in Windows To turn down the modem volume in Windows XPMouse 280 281 PasswordsNetworks Your notebook is not working on AC power PowerYour notebook is not working on battery power PC Cards To set a default printer in Windows To set a default printer in Windows XPPrinter 283 284 You see a Printer queue is full error message 285 SoundTouchpad External monitor is not working VideoTV out is not working 286 Before calling Gateway Technical Support Telephone support287 Telephone support Resource Service description How to reach Service description How to reachTelephone numbers 288 Self-help Tutoring and trainingTutoring 289 290 Resource Service description For more informationTraining 291 Important safety informationSetting up your system Replacement parts and accessories Appendix a Safety, Regulatory, and Legal Information292 Care during use 293 Wireless GuidanceRegulatory compliance statements 294 Unintentional emitter per FCC Part United States of America295 FCC declaration of conformity 296 297 298 CanadaIndustry Canada IC Intentional emitter per RSS Unintentional emitter per ICES-003 299 300 MexicoIntentional emitter Unintentional emitter 301 Laser safety statement 302 Macrovision statementAll Rights Reserved Trademark Acknowledgments 303 Index 304 186 305 USB 3, 37 306 307 Wireless 192, 193, 194 308 309 Fn 28 310 Jack 6, 35 311 312 Battery 25, 140, 141, 142, 143 313 162 314 315 132 316 213 317 MAN SYS US 450 SX4 USR GDE R1 9/02