Gateway 450 manual Memory, Modem, 275

Troubleshooting

■Try a keyboard that you know works to make sure that the keyboard port works.

■If you spilled liquid in the keyboard, turn off your notebook and unplug the keyboard. Clean the keyboard and turn it upside down to drain it. Let the keyboard dry before using it again. If the keyboard does not work after it dries, you may need to replace it.

A keyboard character keeps repeating or you see a “Keyboard stuck” or “Key failure” error message

■Make sure that nothing is resting on the keyboard.

■Make sure that a key is not stuck. Press each key to loosen a key that might be stuck, then restart your notebook.

Memory

You see a “Memory error” message

■Make sure that the memory modules are inserted correctly in the memory bay slot. For more information, see “Adding or replacing memory” on page 248.

■Use PC Doctor or a third-party diagnostic program to help determine if a memory module is failing. For more information, see “Adding or replacing memory” on page 248.

You see a “Not enough memory” error message

■Close all programs, then restart your notebook.

Help and

Support

For more information about troubleshooting memory errors in Windows XP, click Start, then click Help and Support.

Type the keyword memory error in the HelpSpot Search

box , then click the arrow.

Modem

Your modem does not dial or does not connect

■Make sure that the modem cable is plugged into the modem jack and not the Ethernet network jack. See “Back” on page 6 and “Back” on page 257 to make sure that the connections have been made correctly.

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