The diskette drive will not read, write, or format.

Probable Cause

Solution

 

 

The diskette is not IBM

Make certain the diskette you are trying to

formatted.

format is IBM-compatible. If it is, try

 

reformatting it.

 

 

The diskette is

Run ScanDisk on the diskette. If errors are

corrupted.

detected and corrected, try accessing the

 

diskette again.

 

 

The diskette is write

Make certain the write-protection window on

protected.

the upper-right corner of the diskette is closed

 

(unprotected).

 

 

The diskette drive LED illuminates continuously.

Probable Cause

Solution

 

 

The diskette is

Remove the diskette from the drive. If the light

corrupted.

remains on, try restarting the system.

 

 

The cable to the drive is

Open the system and check the cable

not connected properly.

between the diskette drive and its controller.

 

Make certain the pins are not bent or

 

misaligned.

 

 

An expansion card is not recognized by the system.

Probable Cause

Solution

 

 

The interrupt and/or I/O

Check the address configuration of the

address is set

controller card and ensure that it does not

incorrectly.

conflict with another card in the system.

 

 

The card has not been

Configure the card with the appropriate

configured (e.g., EISA

software.

configuration utility).

 

 

 

The card was not

Reseat the card and make certain that its

installed correctly.

jumpers are configured appropriately.

 

 

92 Maintaining and Troubleshooting the Gateway ALR 7300 Server