Error messages

The following table lists common error messages that may be displayed on your monitor. These messages often indicate procedural errors such as an incorrect keystroke or a write-protected disk. Some messages, however, may indicate a problem that requires you to consult the troubleshooting section of this manual.

Error Message

Solutions

Access denied.

Try saving to a new file or disk.

 

Move the write-protection tab over the hole on

 

the back of the disk.

 

 

Bad command or file

Make certain you entered the right command.

name.

Verify the specified drive and try it again.

 

If you are trying to exit MS-DOS to return to

 

Windows, type exit and press Enter.

 

 

Base memory [xxx]

This is an informational message only. No

expansion.

action is required.

 

 

Checking RAM on disk

Your BIOS configuration is incorrect. Enter

controller.

BIOS Setup and verify the values.

 

 

CD-ROM is not

See “The CD-ROM drive is not recognized by

recognized.

the system.” on page 88.

 

 

Data error.

Run ScanDisk on the reported disk.

 

 

Decreasing available

Your BIOS configuration is incorrect. Enter

memory.

BIOS Setup and verify the values.

 

 

Diskette drive is not

See “The diskette drive is not recognized by

recognized.

the system.” on page 91.

 

 

Diskette drive 0 seek to

Enter BIOS Setup and verify the diskette drive

track 0 failed.

parameters.

 

Check the diskette drive cables. Make certain

 

pin 1 on the cable aligns with pin 1 on the

 

connector.

 

 

Diskette drive reset failed.

Enter BIOS Setup and verify the diskette drive

 

parameters.

 

Check the diskette drive cables. Make certain

 

pin 1 on the cable aligns with pin 1 on the

 

connector.

 

 

Diskette read failed - strike

Make certain the boot diskette contains the

F1 to retry boot.

Command.com file.

 

Use the configuration utility (if applicable) to

 

verify your drive or controller configuration.

 

Press F1 to try the boot again.

 

 

98 Maintaining and Troubleshooting the Gateway ALR 7300 Server