CD-ROM problems

An audio CD produces no sound.

Probable Cause

Solution

 

 

The CD is loaded

Make certain the label is facing upward, and then

incorrectly.

try again.

 

 

The speakers are not

Check the speaker cables. Make certain they are

connected.

connected properly and securely.

 

 

The speaker volume is

Check the volume control.

turned down.

 

 

 

The speakers may be

From the Accessories menu (Start Programs

muted via the

Accessories), click Multimedia, and then click

Multimedia volume

Volume Control. Make certain the volume is

control.

turned up.

 

 

The sound card may not

Open the system, and then reseat the sound

be installed correctly.

card. Make certain the cables are connected

 

properly.

 

 

The speakers may be

Connect a set of headphones to the speaker jack

faulty.

to test the output. If they work, replace the

 

speakers.

 

 

Troubleshooting 87