•Turn off the system, remove the cover, and verify that all cables inside the case are attached securely. Also, make sure that the colored cable edges are aligned correctly and that the connectors do not miss any pins. Disconnect and reconnect the cables, and then replace the cover carefully so as not to disturb any cables.

•Turn off the system, remove the cover and, if you have the proper test equipment, verify that the new battery has power. (It is possible, although highly unlikely, that your new battery is defective.)

If these procedures fail to correct the problem, contact Technical Support.

When everything works properly, close the case as described in “Closing the system” on page 8, reconnect the power cord, and turn on the system.

Installing software and drivers

Installing software and drivers is usually specific to the operating system you run on the system. However, some tips on installing drivers or other software in critical situations or under particular circumstances are provided below.

Installing the video drivers

The integrated video controller on the system board uses standard drivers provided with the system utilities diskettes. For those running Windows NT in particular, use the driver provided on the utilities diskettes (Cirrus Logic Windows NT 4.0 v1.40 diskette) not those provided on the Windows NT installation CD-ROM. The drivers provided on the Windows NT CD-ROM may not function correctly.

Video driver installation varies depending on the operating system that you run on the server. Refer to the documentation for the operating system for specific instructions.

If you are using an add-in video controller, the drivers should have accompanied the controller card. See the documentation that accompanied the controller card for instructions and information regarding the drivers for an add-in video card.

58 Maintaining and Troubleshooting the Gateway ALR 7300 Server