Maintaining and Troubleshooting the Gateway ALR 7300 Server
              Trademark Acknowledgments
              Contents
System Access                
Components
Installing Components              
BIOS Setup
Troubleshooting              
Reference Data
Index            
Page
              Preface
              Conventions used in this guide
              Safety instructions
              Additional information sources
The Gateway Support Center              
System Access
              Static electricity precautions
              Opening the system
Removing the side panel                
To Remove the Side Panel
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              Removing the bezel
To Remove the Front Bezel              
Removing the top cover
To Remove the Top Cover            
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              Closing the system
Replacing the top cover                
To Replace the Top Cover
              Replacing the bezel
To Replace the Front Bezel              
Replacing the side panel
To Replace the Side Panel              
Components
              System board components
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              Chassis fans
Power connectors                
Primary power connector
Supplemental power connector                
Soft power connector
              Drive controllers and connectors
Hard drive (IDE) controller and connectors                
Diskette drive controller and connector
SCSI controller and connectors              
Front panel connectors
SHM mode jumper              
Front panel connector
Reset connector                
External hard drive LED connector
Hard drive LED connector                
User NMI connector
              Server management connectors
Server management connector                
Cover intrusion switch connector
I2C connector                
RAID cage connector
              System jumpers
Clear CMOS jumper                
CPU speed setting jumper
I2O feature connector                
Battery
              Expansion slots
I/O connectors              
Processor subsystem
Processors and processor slots                
Processor fan connectors
Voltage regulator modules                
Memory
              Quick Hot-swapRAID cage
              SCSI backplane components
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              Installing
              Replacing the processor
To Replace the Processor            
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              Figure 12: Removing the Processor
5.Place the processor cartridge that you removed in a safe place                
7.Slide the cartridge all of the way down until it is firmly seated. See Figure
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              Installing a second processor
To Install a Second Processor            
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              Setting the jumpers
Processor speed jumper              
Clear CMOS jumper
To Clear CMOS Memory              
Installing memory
To Install DIMMs              
To Remove DIMMs
              Adding and replacing drives
Replacing a 3.5-inchdrive in the front drive bay                
To Replace the 3.5-inchDiskette Drive
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              Figure 23: Replacing the Drive Bracket
10.Secure the drive bracket to the chassis with the screws you removed in Step                
12.Close the case, as described in “Closing the system” on page
13.Reconnect the power cord and turn on the system              
Installing a drive in the 5.25-inchdrive bay
To Install a Drive in the 5.25-inchDrive Bay            
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              Figure 25: Installing a Drive in the 5.25-InchDrive Bay
13.Run the configuration software that came with the drive, if required              
Replacing the RAID cage in the 5.25-inchdrive bay
To Replace the RAID Cage            
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              Installing the New RAID Cage
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              Replacing a hard disk in the rear drive bay
To Replace a Hard Drive in the Rear Drive Bay              
Figure 31: Removing the Hard Disk Bracket and Drive
              Figure 32: Installing a Hard Drive in the Rear Drive Bay
10.Close the case, as described in “Closing the system” on page                
11.Reconnect the power cord and turn on the system
              SCSI cable kit installation
To install the SCSI cable kit:              
Adding an expansion card
To Install an Expansion Card              
Figure 34: Installing an Expansion Card
6.Firmly insert the edge of the expansion card into the slot              
Removing an expansion card
To Remove an Expansion Card            
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              Replacing the battery
To Replace the Battery              
Troubleshooting the battery installation
              Installing software and drivers
Installing the video drivers              
NetWare 4.11 drivers and Seagate Backup Exec issues
NetWare 4.11 driver issues:                
Seagate Backup Exec issues:
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              BIOS Setup
              About the BIOS Setup Utility
Using the BIOS Setup Utility              
Main menu screen
              System Time
•System Date lets you set the system date, using the format MM:DD:YYYY                
Legacy Diskette A:
Disabled                
Legacy Diskette B:
              Hard disk drive setup screen
              Multi-Sector
Transfers:                
Disabled, Standard, 2 Sectors, 4 Sectors, 8 Sectors, and 16 Sectors
LBA Mode Control:                
Enabled
              Advanced menu screen
              Large Disk Access Mode:
Local Bus IDE Adapter                
Secondary, and Both
Resource Configuration                
Peripheral Configuration
              Resource configuration screen
              Memory Reservation
Figure 43: Memory Reservation Screen                
XXXX – XXXX:
Reserved                
IRQ Reservation
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              Peripheral configuration screen
              Parallel Port:
Mode:                
ECP
Bi-directional                
Output Only
              Keyboard features screen
              Cache memory screen
              Security menu screen
              Set Supervisor Password
Set User Password                
Password on Boot:
Fixed Disk Boot Sector:                
Normal
              Boot menu screen
              Fourth Boot Device:
Fifth Boot Device:                
Hard Drive:
Removable Devices:              
Exit menu screen
              Updating the BIOS
To Update the BIOS            
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              Troubleshooting
              Introduction
Computer virus notice                
To Prevent Virus Infection
              Troubleshooting checklist
              Verifying your configuration
Troubleshooting guidelines              
CD-ROMproblems
An audio CD produces no sound                
The CD-ROMdrive is not recognized by the system
              Hard disk problems
The SCSI drive is not recognized by the system                
The IDE drive is not recognized by the system
              Memory/Processor problems
Memory errors were detected during system start up                
A new processor is not recognized by the system
              Modem problems
The modem is not recognized by the system              
Peripheral/Adapter problems
A SCSI device is not recognized by the system                
The diskette drive is not recognized by the system
              The diskette drive will not read, write, or format
The diskette drive LED illuminates continuously                
An expansion card is not recognized by the system
              Printer problems
The printer will not turn on                
The printer is turned on but will not print
The printer prints garbled text              
System problems
The system will not start up                
The keyboard doesn’t work
The mouse doesn’t work              
Video problems
The system is running but there is no display              
The text on the display is dim or difficult to read
The color monitor displays everything in black and white                
The displayed characters are garbled
              The video is distorted
              Error messages
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              Reference Data
              Acronyms and abbreviations
              EPP
ESD                
FAT
IDE                
I/O
              PIC
PIO                
PnP
POST                
PS/2
              USB
VAC                
VGA
VRM              
Terms and definitions
              Disk
Diskette - A removable disk, also called a floppy                
Hard drive
I/O                
Operating system
              Refresh rate
Resolution              
Specifications
              Memory map
              I/O map
              IRQ usage
              DMA usage
              DIMM configurations
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              FCC Notice
Industry Canada Notice              
CE Notice
VCCI Notice              
Australia/New Zealand Notice
              Index