Chapter 8 Troubleshooting
Will my Xbox work with the Gateway?
Yes, the Gateway is compatible with the Xbox. You will need to set a static IP on the Xbox in the Xbox live network settings, and forward ports 3074 (both UDP and TCP), 53 (both UDP and TCP), and 88 (UDP) if you run into DSL resolution errors.
Is the Gateway flash-upgradeable? How do I do it?
Yes, the firmware is upgradeable. You can find a link to the firmware site under “Utilities” in the
Does the Gateway function as a DSL modem?
Yes, the Gateway has a
Network
I use my laptop at work and at home. Is there something special I need to do to make it work in both places?
Yes. You must reconfigure your network settings, including Workgroup, Domain, Password, User name, IP addressing, and any other specific settings used by your company. You may also use
What is the valid IP range I can use for my home network?
The valid IP range for the Gateway is 192.168.0.2 to 192.168.0.254 by default.
How do I find out which IP address my computer is using?
Windows 95, 98, 98SE, and Me - Select Start, Run, and type winipcfg. Press Enter. When the “Winipcfg” window appears, ensure your network device is selected.
Windows NT, 2000, and XP - Select Start, Run and type cmd. Press Enter. When the command screen is displayed, type ipconfig and press Enter.
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