GE JG5P38, JG5P34 Questions and Answers, A. No cleaners or coatings should be used around any

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Questions and Answers

Q. If my oven clock is not set to the correct time of day, can I still self-clean my oven?

A. If the clock is not set to the correct time of day you will not be able to set a delay clean to end at a specific time.

Q. Can I use commercial oven cleaners on any part of my self-cleaning oven?

A. No cleaners or coatings should be used around any

part of this oven. If you do use them and do not thoroughly rinse the oven with water, wiping it absolutely clean afterwards, the residue can scar the oven surface and damage metal parts the next time the oven is automatically cleaned.

Q. What should I do if excessive smoking occurs during cleaning?

A. This is caused by excessive soil. Press the CLEAWOFF pad. Open the windows to rid the room of smoke. Wait until the oven has cooled and the word “LOCK” is off in the display. Wipe up the excess soil and reset the clean cycle.

Q. Is the “crackling” or “popping” sound I hear during cleaning normal?

A. Yes. This is the sound of the metal heating and cooling during both the cooking and cleaning functions.

Q. Should there be any odor during the cleaning?

A. Yes, there will bean odor during the first few cleanings. Failure to wipe out excessive soil might also cause a strong odor when cleaning.

Q.What causes the hair-like lines on the enameled surface of my oven?

A.This is a normal condition, resulting from heating and cooling during cleaning. These lines do not affect how your oven performs.

Q.Why do I have ash left in my oven after cleaning?

A.Some types of soil will leave a deposit which is ash. It can be removed with a damp sponge or cloth.

Q.My oven shelves do not slide easily. What is the matter?

A.After self-cleaning, the oven shelves will lose their luster and become hard to slide. To make the shelves slide more easily, wipe the shelf supports with cooking oil.

Q.My oven shelves have become gray after the self-clean cycle. Is this normal?

A.Yes. After the self-clean cycle, the shelves will lose some luster and discolor to a deep gray color.

Q.Can I cook food on the cooktop while the oven is self-cleaning?

A.Yes. While the oven is self-cleaning, you can use the cooktop just as you normally do.

Q.The word “door” appeared in the display when I selected the Clean Cycle. What’s wrong?

A.The door latch handle must be moved all the way to the right. Move the latch handle and cleaning will start.

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