iSee 360i User’s Manual -57-
Section 7. Maintenance and Troubleshooting
This section gives hints about frequently asked questions,
updating your iSee firmware, troubleshooting, and more.

Frequently Asked Questions

Q: How do I get iSee-playable content onto the iPod?
A: For video, you can record directly to the iSee. For video,
photos, and music, you install and use VidiScape software on
your computer. VidiScape is available on the iSee software
disc. If you didn’t install VidiScape when you first set up the
iSee, insert the iSee software disc in your computer and install
VidiScape and ArcSoft MediaConverter.
Q: I used VidiScape to load some media files onto my iPod, but I
can’t play them unless the iPod is installed in iSee.
This is normal. iSee and iTunes files coexist peacefully in
separate areas of the iPod, and don’t affect each other. It
works like this:
When you disconnect the iPod from your iSee, you can play
iTunes content on the iPod.
And when you insert the same iPod into the iSee, you can
play iSee content.
To view or listen to iTunes content on iSee, use iPod play-
through mode.
Q: I have several computers. Can I load VidiScape on each one
and connect my iSee to any of them?
A: Yes. You can install VidiScape on several computers,
connect your iPod to each different computer in turn, and
transfer media files from each computer to the iPod.
Q: Will the iSee software disc work on the Macintosh?
A: In the current version of the iSee 360i, there is no support
for the Macintosh. The next version of the iSee 360i and
VidiScape will support the Macintosh.