iSee 360i User’s Manual -69-
Appendix C: Warranty ATO (“ATO”) warrants your iSee 360i and its accessories
against any defect in material and workmanship, under normal
use, for a period of one year following its date of purchase. In
the event this product is found to be defective within the
warranty period, ATO will, at its option, repair or replace the
defective unit.
This warranty is void: a) if the unit is operated or stored under
abnormal use and/or conditions; b) if the unit is repaired,
modified or altered, unless such repair, modification or
alteration is expressly authorized in writing by ATO; c) if the
unit is subjected to abuse, neglect, lightning strike, electrical
fault, improper packaging, or accident; d) if the unit is installed
improperly; or e) if the serial number of the unit is defaced or
missing.
ATO will not, under any circumstances, be liable for direct,
special, or consequential damages such as, but not limited to,
damage or loss of property or equipment, loss of profits or
revenues, cost of replacement goods, or expense or
inconvenience caused by service interruptions. Under no
circumstances will any person be entitled to any sum greater
than the purchase price paid for the unit.
To obtain warranty service, you must contact ATO’s Technical
Support Department by e-mail (techsupport@isee-ato.com) or
by calling 1-866-442-0019. The Technical Support Department
will attempt to diagnose and correct your problem. If the unit
does not function properly, they will provide you with a Return
Material Authorization (RMA) number. You may be asked to
furnish proof of purchase to confirm that the unit is still under
warranty.
All product returns must be authorized in advance by ATO.
Authorization is confirmed by issuance of the RMA number,
which must be written prominently on the outside of the box in
which the defective unit is returned to ATO.