Safety Information

Operating Instructions

Troubleshooting Tips

Customer Service

Before you call for service…

Problem

 

Possible Causes

What To Do

 

 

 

 

“SENSOR ERROR”

 

When using a Sensor

Do not open the door until

appears on display

 

feature, the door was

steam is sensed and time is

 

 

opened before steam

shown counting down on

 

 

could be detected.

display.

 

 

Steam was not detected in

Use Time Cook to cook

 

 

maximum amount of time.

for more time.

“LOCKED” appears on

 

The control has been

Press and hold CLEAR/OFF

display

 

locked. (When the control

for about 3 seconds to

 

 

panel is locked an L will

unlock the control.

 

 

be displayed.)

 

“HOT—OVEN IS HOT”

 

The temperature inside the

This is normal.

appears on display

 

oven is greater than 200°F.

 

 

 

One of the sensor cooking

These features will not

 

 

pads was pressed when the

operate when the oven

 

 

temperature inside the

is hot.

 

 

oven was greater than 200°F.

 

You hear an unusual,

 

You have tried to start the

Start over and enter a valid

low-tone beep

 

Reminder without a valid

time of day.

 

 

time of day.

 

 

 

You have tried to start the

Start over and enter a valid

 

 

Auto Night Light without a

time of day.

 

 

valid time of day entered

 

 

 

for the on-time and off-time.

 

 

 

You have tried to change

Many of the oven’s features

 

 

the power level when it is

are preset and cannot be

 

 

not allowed.

changed.

Food amount too large

 

Sensor Cook Reheat is

Use Time Cook for large

for Sensor Cook Reheat

 

for single servings of

amounts of food.

 

 

recommended foods.

 

 

 

 

 

Things That Are Normal With Your Microwave Oven

Steam or vapor escaping from around the door.

Light reflection around door or outer case.

Dimming oven light and change in the blower sound at power levels other than high.

Dull thumping sound while oven is operating.

TV/radio interference might be noticed while using the microwave. Similar to the interference caused by other small

 

appliances, it does not indicate a problem with the microwave.

 

Plug the microwave into a different electrical circuit, move the

 

radio or TV as far away from the microwave as possible, or

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check the position and signal of the TV/radio antenna.

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GE JVM1190 owner manual Things That Are Normal With Your Microwave Oven, Display, Low-tone beep, Auto Night Light without a